Miranda Spencer

• Provided part-time administrative support, facilitating resident service, managing phone coverage, performing data entry, processing mail, conducting background checks, collecting rent, handling cash, making deposits, and tracking meter records.
• Worked part-time to support household finances.
• Managed front desk operations, ensuring exceptional guest service and satisfaction.
• Coordinated reservations and check-ins, streamlining processes for efficiency.
• Assisted in maintaining inventory of office supplies and equipment, optimizing resource allocation.

• Lead full shifts at a high-volume restaurant generating approximately $10,000-$15,000 in daily sales, directing team deployment across front-of-house, back-of-house, and drive-thru operations.
• Monitor hourly sales and labor performance through the restaurant's reporting app, then adjust positioning, breaks, and staffing to keep the shift aligned with daily goals.
• Coach team members in the moment on station readiness, communication, execution, and Chick-fil-A's high service expectations.
• Trained in multiple roles including front-of-house and back-of-house positions to enhance team flexibility. across FOH and BOH; step into production or service positions as needed to remove bottlenecks and support the team as a servant leader.
• Coordinated employee hiring and separation processes, overseeing training schedules and trainer meetings to ensure smooth onboarding.
• Managed guest recovery by addressing concerns, arranging remakes or recovery offers, documenting follow-up needs, and acknowledging positive employee contributions.
• Monitored product waste through logs, timers, and measurements; implemented safe reuse and community food-donation procedures to minimize loss.
• Track product waste through logs, timers, measurements, and spreadsheets; support safe reuse and community food-donation procedures to reduce loss.

• Coordinated setup and support for meetings, grand openings, anniversary celebrations, private events, and seasonal cookouts at Walmart offices and Walton Fitness Center across Northwest Arkansas.
• Worked part-time while maintaining full-time position at Chick-fil-A
• Set up and dismantled catering equipment for events, ensuring functionality and cleanliness.
• Delivered exceptional service to clients, enhancing event satisfaction and experience.
• Assisted in menu planning and food presentation, maintaining quality standards.

• Trained and supported team members in carhop, drive-thru, speaker, beverage, and dessert stations to enhance service delivery.
• Developed cross-functional knowledge of customer-facing and production roles to improve team versatility in fast-paced drive-thru environment.
• Temporary role during the COVID-19 period

• Assisted patients by phone and in person, routed clinical questions for pharmacist review, handled cash and deposits, ordered OTC inventory, and organized medications.
• Processed prescription orders accurately and efficiently using pharmacy management software.
• Managed inventory levels, ensuring timely restocking of medications and supplies.
• Assisted customers with product inquiries, providing exceptional service and support.

• Managed front-of-house and kitchen operations, staying visible on the floor and supporting service during daily shifts.
• Developed and optimized employee schedules to ensure adequate team coverage during peak operating hours.
• Supported hiring, training, and employee separation processes while maintaining clear team expectations.
• Coordinated, assembled, and delivered catering orders while helping protect accuracy and guest satisfaction.
• Coordinated and delivered catering orders, ensuring accuracy and maintaining high guest satisfaction.
• Oversaw daily cash management, deposit processing, and office paperwork to ensure smooth operational flow.

Credentials: TIPS Trained | Valid Driver's License |