Miranda Viau
De Leon Springs
Summary
Programs Director with a focus on program evaluation and strategic planning. Strong customer service and relationship-building skills. Proven ability to enhance community outreach and program evaluation efforts. Expertise in training volunteers and management. Skilled in developing program strategies and coordinating training sessions. Manage schedule and client participation, helping meet the needs of clients through multiple services and resources within our programs and in the community.
Overview
19
19
years of professional experience
Work History
Programs Director
Coastal Choices Women's Clinic
DeLand
03.2023 - Current
- Scheduled and managed appointments for new and ongoing clients
- Trained volunteers and organized their service days and times
- Coordinated quarterly training meetings for volunteers to provide updated information and resources
- Developed program strategies to support women's health initiatives.
- Coordinated training sessions for staff and volunteers on clinic policies.
- Managed community outreach efforts to increase awareness of services offered.
- Supervised daily clinic operations to ensure quality patient care delivery.
- Facilitated support groups for women to foster community connections.
- Evaluated program effectiveness and suggested improvements for future initiatives.
- Provided leadership in developing innovative approaches to meet program goals.
- Conducted needs assessments and developed program objectives.
- Developed strategic plans to ensure successful program operations.
- Initiated and set goals for programs according to strategic objectives of organization.
- Collaborated with external partners to leverage resources for the program's success.
- Reviewed existing programs and identified areas of improvement or expansion.
Dental Assistant
Greenberg Dental and Orthodontics
DeLand
06.2007 - 03.2023
- Assisted dentists with patient examinations and procedures.
- Prepared treatment rooms and sterilized dental instruments.
- Managed patient records and scheduled appointments efficiently.
- Operated dental radiography equipment for diagnostic imaging.
- Monitored inventory levels and ordered dental supplies as needed.
- Provided compassionate support to patients during procedures and visits.
- Documented patient records with procedures performed and added notes taken to charts.
Education
Dental Assistant RDA, EFDA - Dental Assistant
Daytona State College
Daytona Beach, FL06-2007
High School Diploma -
DeLand High School
DeLand, FL05-2001
Skills
- Customer service experience
- Staff training
- Documentation and reporting
- Relationship building
- Coaching and mentoring
- Organizational leadership
- Effective leader
- Program planning
- Community engagement
- Administration
- Time management abilities
- Program evaluation
- Volunteer management
- Community outreach
- Team leadership
- Problem solving
- Training facilitation
- Effective communication
Timeline
Programs Director
Coastal Choices Women's Clinic
03.2023 - Current
Dental Assistant
Greenberg Dental and Orthodontics
06.2007 - 03.2023
Dental Assistant RDA, EFDA - Dental Assistant
Daytona State College
High School Diploma -
DeLand High School