Miranda West
Greensboro,NC
Summary
Self-motivated and dedicated associate with 10+ years of experience in retail environments. Recognized for communication abilities resulting in positive and memorable experiences for customers and team members. Devoted to maintain customer satisfaction and contribute to the company's success.
Overview
11
11
years of professional experience
Work History
Assistant Kennel Manager
All Paws Osan Pet Care
Pyeongtaek, Osan Air Base
10.2022 - 07.2024
- Communicated regularly with customers regarding their pets wellbeing.
- Created detailed reports on the overall condition of animals in the facility.
- Scheduled selected contractors when the facility was in need of maintenance.
- Resolved customer complaints promptly and professionally.
- Assisted in the hiring, training and scheduling of kennel staff.
- Provided guidance to new staff members on proper animal handling techniques.
Animal Caretaker
All Paws Osan Pet Care
Pyeontaek, Osan Air Base
04.2021 - 10.2022
- Maintained and sanitized animal's kennels.
- Provided animals with fresh food and water.
- Administered medications to animals when needed.
- Maintained and sanitized facility.
- Adhered to standards of safety, cleanliness and professionalism.
- Recorded observations of animal behavior, health, diet and other information as required.
Customer Service Associate
Minot Main Exchange
Minot, ND
07.2015 - 06.2016
- Provided service to customers, increasing customer loyalty.
- Operated cash register.
- Performed daily vault counts ($25,000+) while following Cash Cage safety and security guidelines.
Softlines Associate
Minot Main Exchange
Minot, ND
05.2013 - 07.2015
- Stocked, replenished and organized inventory with accuracy and efficiency.
- Maintained cleanliness of sales floor and backroom areas at all times.
- Stocked shelves with new merchandise according to planograms provided by corporate office.
- Ensured that all displayed items were properly labeled according to company policy.
- Answered customers' questions regarding products and services in a professional manner.
Education
High School Diploma -
Lucy Ragsdale High School
Jamestown, NC06-2006
Some College (No Degree) -
Guilford Technical Community College
Jamestown, NCSkills
- Customer Service and Relationship Building
- Retail Sales
- Cash-Handling Accuracy
- Merchandising and Stocking
- Communication and Problem Solving
- Determined Team Player
- Experience in Understanding Animal Behavior and Handling Animals Compassionately
- Responsible and Reliable
Timeline
Assistant Kennel Manager
All Paws Osan Pet Care
10.2022 - 07.2024
Animal Caretaker
All Paws Osan Pet Care
04.2021 - 10.2022
Customer Service Associate
Minot Main Exchange
07.2015 - 06.2016
Softlines Associate
Minot Main Exchange
05.2013 - 07.2015
High School Diploma -
Lucy Ragsdale High School
Some College (No Degree) -
Guilford Technical Community College
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