Summary
Overview
Work History
Education
Certification
Additional Information
Timeline
Generic

Miranda Willard

Charleston,SC

Summary

Hardworking professional with robust background in compliance oversight and regulatory adherence. Successfully led initiatives to enhance organizational compliance frameworks, ensuring alignment with industry standards. Expertise in audit oversight and policy development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Regional Bereavement Coordinator

Crescent Hospice
02.2018 - Current
  • Managed 15 hospice offices across three states to ensure regulatory compliance with state and private agencies for the bereavement department.
  • Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Prepared records and data for regular audits.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.

Lead Clinical Staff

The Bair Foundation
09.2016 - 02.2018
  • Managed high-volume workload while maintaining exceptional attention to detail for precise data input into the medical billing system.
  • Supported medical billing processes by accurately coding diagnoses and procedures for insurance claims submissions.
  • Reduced errors in medical billing by conducting regular audits and providing staff training on insurance policies.
  • Provide direct supervision to assigned foster families to educate and guide foster process

Probate Court Case Manager

Jefferson Blount St. Clair Mental Health Authority
08.2013 - 12.2013
  • Worked full time, 40 hour weeks
  • Received applications from family members of people suffering from a serious mental illness and coordinated the client being transferred to an inpatient facility for an Involuntary Commitment
  • Duties included performing assessments to determine the suicide risk of those suffering from a mental illness, securing hospital bed at a local inpatient facility, coordinating with the local Sheriff's department to transfer clients to the hospital, and analyzing program data to report program progress.

Intern

Central Alabama Veteran's Healthcare System
08.2013 - 12.2013
  • Provided resources to those providing caregiving services to Veterans who are unable to perform activities of daily living due to a service connected injury
  • Provided assistance to Caregivers that are in a state of crisis over caregiving tasks and link with resources
  • Program duties included processing applications, assessing potential caregivers for program admittance, leading Caregiver Support groups, and linking Caregivers to local resources
  • Advocate
  • Court Appointed Special Advocates for Children
  • Volunteer Advocate performing two one hour home visits a month and appearing in court every six months
  • Assisted in writing grant applications for the program
  • Appointed by Judges to advocate for abused and neglected children and ensure they do not get lost in the legal and social service system
  • Assessed the needs and best interest of the child to ensure a stable environment for long-term placement
  • Duties included home visits, advocating to the court on children's behalf, and assisting with grant writing.

Intern

St. Vincent's Hospital
03.2012 - 12.2013
  • Interned and gained experience on medical, surgical, and neonatal hospital units
  • Administered assessments to identify needs, secured community resources, sent referrals for local skilled nursing facilities and inpatient units, organized discharge planning needs, and arranged discharge paperwork for ambulance transportation.

Education

Master of Arts - Social Work

Florida State University

Certification

Master License in Social Work, LMSW

Additional Information

  • GPA: , Auburn Dean's list 2012-2013 Minor in Economics Memberships and Affiliations Alabama Notary Public December 2013-Current Auburn University National Honor Society 2009-2013 Auburn University Social Work Club 2011-2013 Treasurer of Auburn University Social Work Club 2012-2013

Timeline

Regional Bereavement Coordinator

Crescent Hospice
02.2018 - Current

Lead Clinical Staff

The Bair Foundation
09.2016 - 02.2018

Probate Court Case Manager

Jefferson Blount St. Clair Mental Health Authority
08.2013 - 12.2013

Intern

Central Alabama Veteran's Healthcare System
08.2013 - 12.2013

Intern

St. Vincent's Hospital
03.2012 - 12.2013

Master of Arts - Social Work

Florida State University

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Miranda Willard