Miranda Lee
San Francisco,CA
Summary
Experienced business professional with a strong background in project management, process improvement, and financial analysis. Demonstrated ability to streamline business operations and drive cost reduction initiatives. Skilled in analyzing data to identify trends and develop strategies that enhance operational efficiency. Reliable and results-oriented individual committed to delivering impactful solutions for business growth and success.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Senior Strategic Operations Specialist
Digital Turbine
05.2024 - Current
- Devised and implemented processes and procedures to streamline operations across 3 products, scaling out to growth and ad ops teams
- Collaborate globally for B2C marketing campaign configuration and problem-solving
- Demonstrate strong organizational and time management skills while managing multiple projects
- Spearhead daily team meetings by presenting data-driven campaign strategies, utilizing insights to drive performance improvements and increase ROI for clients by 20% on average
Advertising Operations Specialist
Digital Turbine
01.2022 - 04.2024
- Visualized key performance indicators and analytics to assess campaign strengths and weaknesses and identify areas for improvement.
- Engaged with the Tech Ops team to troubleshoot issues with tracking links and campaign setup
- Developed and optimized DSP and On Device Service campaigns using data-driven insights from Tableau reports. Presented suggestions and current trends of up to 12 client accounts to the team during daily syncs
HR & Operations Analyst
University of California San Francisco (UCSF)
10.2019 - 01.2022
- Managed calendars for 6-8 faculty members, and scheduled clinic calendars
- Responsible for internal and external communication efforts for the department, such as weekly event emails, upkeep of the division website, and faculty welcome videos
- Processed reimbursement expenses and assisted with supply procurement for 6 labs
- Coordinated events including 7 visiting professor meetings yearly and an annual 100-person Pulmonary Research Retreat
Communications Associate Internship
Kaiser Permanente
06.2019 - 09.2019
- Devised and executed a change communication strategy, transitioning from Skype and Webex to Microsoft Teams in 3-4 weeks
- Partnered with the team to plan and develop an internal SharePoint website for the department.
Health Promotion Intern
UCSB Health and Wellness
06.2017 - 06.2019
- Worked together with interns to plan and present workshops on health-related topics, utilizing Asana for planning, ranging from 3-6 times a month
- Successfully spearheaded events with external organizations, efficiently managing logistics and project timelines for events such as Dog Therapy with over 100 attendees
Education
Bachelor of Science - Psychology
University of California Santa Barbara
Santa Barbara06.2019
Skills
- Project Management
- Microsoft Excel
- Google Suite
- Tableau
- Process Planning and Documentation
- Operational Efficiency
Certification
Google Digital Marketing Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Strategic Operations Specialist
Digital Turbine
05.2024 - Current
Advertising Operations Specialist
Digital Turbine
01.2022 - 04.2024
HR & Operations Analyst
University of California San Francisco (UCSF)
10.2019 - 01.2022
Communications Associate Internship
Kaiser Permanente
06.2019 - 09.2019
Health Promotion Intern
UCSB Health and Wellness
06.2017 - 06.2019
Bachelor of Science - Psychology
University of California Santa Barbara
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