Miranda J. Ndichafah
Wilmington,NC
Summary
Highly trained team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with excellent background communicating effectively with and leading high-performance teams, while applying organized web development, management and methodical skills. Considered expert in prioritizing tasks and optimizing workflows.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Scrum Master
Tuality Hospital
Hillsboro, Oregon
01.2019 - 11.2021
- Created environment of collaboration within teams, which allowed open communication to resolve conflicts while adhering to core agile values and principles, leading to increase in productivity and overall team engagement and satisfaction to about 21%
- Led three Agile Scrum Teams working on hospital Epic System, SAFe, Jira Projects, Jira Portfolio, Jira Dashboards, and Confluence, across departments
- Defined and improved hospital’s Agile framework using Scrum and Kanban capabilities for different teams across hospital for product development
- Partnered with clinical and technical leadership to assess and increase Agile maturity across hospital system
- Scheduled and facilitated meetings between scrum teams, administration, and clinical leaders
Scrum Master / Project Manager
The Portland Clinic
Beaverton, Oregon
03.2017 - 12.2018
- Worked with two software engineering teams for development of application solutions to meet specific needs of clinic
- Facilitated and supported all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
- Partnered with scrum and development teams to identify and fill in gaps in clinic Agile framework implementation to provide best in class solutions
- Assisted product owners and other project team members in planning, preparing, and refining backlog for large scale increment and sprint planning
- Led project efforts for continuous process improvement and scrum goal setting leading to increase in sales by 20%.
Inbound Process Assistant
Amazon Fulfillment
Campbellsville, Kentucky
09.2014 - 03.2017
- Supported management with allocation of labor and leading daily stand-ups
- Trained and helped in coaching newly hired associates about production duties
- Provided shift leadership coverage for Area Managers on vacation or leave
- Managed over 45 customers calls per day
Office Manager
IHL Contractor ExxonMobil
Eket, Akwa Ibom
07.2013 - 08.2014
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel leading to sales increase by 15%
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Associates of Science (A.S) - Business Administration
CCC
Nebraska City, NE2021
Bachelor of Science (B.S) - Business Information Technology
National Polytechnic Bamenda
Bamenda2013
Skills
- Development team trainings
- Project Management
- Leadership
- Planning and Coordination
- Web development technologies
- Agile development, coaching, and best practice
- Agile framework - Scrum, Kanban, XP
- JIRA and JIRA Portfolio
- MS Office, Excel, PowerPoint, Visio, Project
- Strong written and oral communication
- Collaboration
- Risk identification
- Customer interaction
- Dependable and Responsible
- MS Office
Certification
- Certified Scrum Master - Scrum Alliance
- Agile with Atlassian Jira - Atlassian University
Affiliations
Member of the National Society of Leadership and Success (NSLS)
Member of the Society for Collegiate Leadership & Achievement (SCLA)
Languages
French
Native or Bilingual
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Timeline
Scrum Master
Tuality Hospital
01.2019 - 11.2021
Scrum Master / Project Manager
The Portland Clinic
03.2017 - 12.2018
Inbound Process Assistant
Amazon Fulfillment
09.2014 - 03.2017
Office Manager
IHL Contractor ExxonMobil
07.2013 - 08.2014
Associates of Science (A.S) - Business Administration
CCC
Bachelor of Science (B.S) - Business Information Technology
National Polytechnic Bamenda
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