Miranda Rose Schlobohm
Irvine,CA
Summary
Dedicated and empathetic Medical Assistant bringing 6 years of hands-on experience in patient care and clerical support. Committed to obtaining highest level of patient satisfaction. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Outgoing pre-medical student pursuing flexible employment with weekend and evening shift options.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Clineva Urgent Care
Lake Forest, CA
08.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing and other diagnostic tests as requested by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Scribe/Medical Assistant
Center for New Medicine
Irvine, CA
09.2022 - Current
- Obtain medical records and prepare the patient's chart for all new patient consultations, add-ons, and scheduled follow-ups.
- Document the patient history, including a history of present illness, review of systems, past medical and surgical history, family and social histories, medications, and allergies.
- Document physical examination findings and procedures as performed by the Physician.
- Document the results of laboratory and radiographic studies as dictated by the Physician.
- Make and receive phone calls on behalf of the Physician.
- Understand and observe legal concepts (e.g. HIPAA, confidentiality).
- Educate patient on protocols, procedures and supplement directions as necessary.
- Processed prescription refill requests according to protocol.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Receptionist
Rise Fertility
Newport Beach, CA
03.2022 - 09.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Schedule patient appointments and prepare a daily schedule for the clinical team.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Complete the full cycle of patient registration which includes new patient intake and upload patient/partner documents to EMR system.
- Request/send out medical records.
- Check-in and check-out patients including completion of patient registration process and payment collection.
- Ensure compliance with all health care regulations including HIPAA.
Administrative Assistant
M Squared Safety Solutions
Mission Viejo, CA
11.2020 - 03.2022
- Prepare items for meetings and trainings, debriefing, note-taking, and other post-meeting duties.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Create Word documents, Excel spreadsheets, and PowerPoint presentations as they relate to company practices.
- Keep up Google Drive accounts for clients; uploading and updating documents; ensuring that all documents are updated with the newest information as it becomes available.
- Update and maintain training logs using Microsoft Excel.
- General office work: scanning, outbound and inbound calls, calendar maintenance, customer relationship maintenance, and filing.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Conducted research online utilizing search engines such as Google or Yahoo!.
COPE Health Scholar Program
Hoag Hospital
Newport Beach, CA
10.2019 - 10.2021
- Assist healthcare professionals in various departments such as nursing, patient care, and administrative tasks.
- Follow and understand hospital policies including HIPAA.
- Maintain effective communication with patients, families, and healthcare team members.
- Collaborated with other healthcare team members to ensure high-quality patient care.
Receptionist
Pro Sports-Med Chiropractic
Garden Grove, CA
12.2017 - 03.2019
- Greeted and checked in patients, updating patient information in computer system and collected co-payments.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Assisted in the preparation of balance sheets and income statements.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered inquiries from patients regarding their bills and payment plans.
- Leveraged EMR software to post payments received for medical services.
- Managed office phone lines by checking voicemail, returning calls and directing messages.
- Entered in CPT and ICD-10 codes for each patient visit.
- Sent Insurance payments to separate billing office.
Education
Bachelor of Science - Biological Sciences
University of California, Irvine
Some College (No Degree) -
University of California, San Diego
General Education -
Cypress College
Skills
- Phlebotomy
- Certified in Basic Life Support (BLS)
- Calm and level-headed under duress
- HIPAA Compliance
- Medical Terminology
Timeline
Medical Assistant
Clineva Urgent Care
08.2023 - Current
Medical Scribe/Medical Assistant
Center for New Medicine
09.2022 - Current
Receptionist
Rise Fertility
03.2022 - 09.2022
Administrative Assistant
M Squared Safety Solutions
11.2020 - 03.2022
COPE Health Scholar Program
Hoag Hospital
10.2019 - 10.2021
Receptionist
Pro Sports-Med Chiropractic
12.2017 - 03.2019
Bachelor of Science - Biological Sciences
University of California, Irvine
Some College (No Degree) -
University of California, San Diego
General Education -
Cypress College
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