Summary
Overview
Work History
Academic and professional studies
Idioms
Thank you for your time.
Timeline
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Mireia Rosillo Vega

Mireia Rosillo Vega

East Islip,NY

Summary

Professional in the environment, animals and sports, all this together with a great experience in customer service and administration.
I adapt and learn very quickly everything that is asked of me and I carry out my duties responsibly.

Overview

17
17
years of professional experience

Work History

Front Manager

North Shore Farms
05.2023 - Current
  • Enhanced customer satisfaction by implementing effective front-end management strategies.
  • Streamlined checkout processes for improved efficiency and reduced wait times.
  • Developed staff schedules to ensure adequate coverage during peak hours.
  • Trained and mentored front-end team members, resulting in increased productivity and job satisfaction.
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.

Office Manager

Cherry Valley Supermarket
10.2020 - 03.2023
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Maintained computer and physical filing systems.

Guide and Mamager.

Bávaro Adventure Park, Punta Cana (DR)
07.2018 - 03.2019
  • Visitor guide working in park operations, welcoming, explaining their day and distributing them throughout day for proper functioning of activities.
  • It is park with more than 15 activities and I had to move through all of them as operations guide and instructor: guide on buggy route, horse route, different zip-lines, climbing, flight simulator, bungee, segway, zorbing, bmx , mountain bike... Highlight my functions as: specialized Eco tour guide, route through park explaining flora, fauna and visiting typical Dominican towns and introducing visitors to Dominican culture.
  • And in charge of Dino World activity, which consists of small museum about dinosaurs and route with explanations through jungle where you will encounter animatronic dinosaurs.

Exotic Animal Keeper. Animal Welfare Project.

Manatí Park. Grupo Interparks, Punta Cana (DR)
01.2018 - 07.2018
  • Caretaker of exotic animals, handling and medical training: reptiles (iguanas, crocodiles, snakes and turtles), birds (raptors, galliformes and Psittaciformes), primates and farm animals.
  • My work focused on providing maximum well-being for these captive animals.
  • It was also part of my role to act as guide explaining to visitors information about these animals, their conservation in captivity and in wild, and informing about projects for said conservation.

Volunteer Coordinator and Environmental Educator.

Fundación Migres, Tarifa, Cadiz (Spain)
05.2017 - 10.2017
  • CIMA Coordinator.
  • I carry out multiple coordination tasks for good coexistence between collaborators and workers who will work on the foundation's projects.
  • Support in the observatories for scientific study and I have been responsible for setting up the store and launching the Strait Observatory in Punta Camorro, a visitor center (guided tours and preparing different activities for adults and children).
  • As the foundation is focused on the study of birds, I have also participated in banding and training birds of prey.

Environmental Educator

BioEduca, Barcelona (Spain)
06.2015 - 03.2017
  • I perform guiding functions in nature and conduct educational workshops in order to promote environmental conservation.
  • Day trips and workshops and camps.
  • Collaborating with Fundación Balearia and carrying out tasks on their ferries on trips to the Balearic Islands.

Sales Consultant and Receptionist

Holmes Place-Európolis Les Corts, Barcelona, Spain
07.2010 - 12.2016
  • Customer service, sales and administration functions.
  • Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Customer Service, Sales and Receptionist

Àccura Sant Boi, Tennis Club, Barcelona (Spain)
06.2007 - 12.2008
  • Customer service, sales and receptionist
  • Also carrying out employee coordination tasks, market studies, marketing projects and promotional campaigns.

Academic and professional studies

  • 1995, School Graduate, C.I.P Amat Verdú, Sant Boi (Spain)
  • 1998, High School Graduate, I.B Rafael Casanovas, Sant Boi (Spain)
  • 2013, Sea Turtle and Nesting Course, Cram, Prat de Llobregat (Spain)
  • 2013, Clinical course, management and rescue of marine animals, Cram, Prat de Llobregat (Spain)
  • 2013, Marine Mammals Course (Initiation to management, care and conservation), AICAS, Barcelona ZOO (Spain)
  • 2014, Professional training course for Technician specialist in cetaceans and marine animals, Academia ImpliKa, Pamplona (Spain)
  • 2014, Monographic Orca Course, Academia SeaWolves, Madrid ZOO (Spain)
  • 2015, Ornithological tourism guide course and whale watching guide, Fundación Migres y Turmares Tarifa, Sevilla y Cádiz (Spain)
  • 2017, Environmental Watcher Course, Fundación Migres, Tarifa (Spain)

Idioms

Spanish, Catalan and English

Thank you for your time.

Mireia Rosillo Vega

Timeline

Front Manager

North Shore Farms
05.2023 - Current

Office Manager

Cherry Valley Supermarket
10.2020 - 03.2023

Guide and Mamager.

Bávaro Adventure Park, Punta Cana (DR)
07.2018 - 03.2019

Exotic Animal Keeper. Animal Welfare Project.

Manatí Park. Grupo Interparks, Punta Cana (DR)
01.2018 - 07.2018

Volunteer Coordinator and Environmental Educator.

Fundación Migres, Tarifa, Cadiz (Spain)
05.2017 - 10.2017

Environmental Educator

BioEduca, Barcelona (Spain)
06.2015 - 03.2017

Sales Consultant and Receptionist

Holmes Place-Európolis Les Corts, Barcelona, Spain
07.2010 - 12.2016

Customer Service, Sales and Receptionist

Àccura Sant Boi, Tennis Club, Barcelona (Spain)
06.2007 - 12.2008

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Mireia Rosillo Vega