Mirelis Rodriguez Mateo
4616 Hercules Ave #142 El Paso,TX
Summary
Highly motivated, cheerful professional seeking a career as a flight attendant. Bilingual (English and Spanish) customer service professional bringing strong communication skills, calm under pressure, and a commitment to safety, ready to create exceptional passenger experiences as a flight attendant.
Overview
4
4
years of professional experience
Work History
Non-Emergency Dispatcher
City of El Paso Police Department
El Paso, Texas
05.2024 - 06.2025
- Responded to high volumes of resident calls regarding non-emergency city services, including Animal Services, Code Enforcement, and Environmental Services.
- Created and tracked service requests using the customer relationship management system.
- Educated the people of the city about regulations, service schedules, and ordinances in both English and Spanish.
- Maintained detailed call logs, and followed up on escalated issues to ensure resident satisfaction.
Financial Services Representative
Toyota Financial Services
El Paso, TX
01.2021 - 04.2024
- Provided high-level customer service support for auto loan and lease accounts, assisting clients with billing questions, payments, account updates, and payoff quotes.
- Processed payment arrangements and extensions while adhering to compliance guidelines and company policies.
Education
Flight Attendant
Triad Aviation Academy
Greensboro, NC07-2025
High School Diploma -
Lila Maria Mercedes Mayoral
Ponce, Puerto Rico05-2017
Some College (No Degree) - Forensic Science
Inter Americana University
Ponce, Puerto RicoSkills
- Customer service
- Crisis management
- Travel coordination
- Communication skills
- Problem solving
Timeline
Non-Emergency Dispatcher
City of El Paso Police Department
05.2024 - 06.2025
Financial Services Representative
Toyota Financial Services
01.2021 - 04.2024
Flight Attendant
Triad Aviation Academy
High School Diploma -
Lila Maria Mercedes Mayoral
Some College (No Degree) - Forensic Science
Inter Americana University
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