Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Purchasing Clerk
Flying Food Group LAI
Inglewood, CA
09.2023 - 02.2026
Maintain purchasing records, vendor communications, and documentation for compliance and audits.
Support quality assurance processes and resolve discrepancies in invoices and inventory.
Collaborate with accounting to ensure accurate billing and timely vendor payments.
Quality Assurance
Select Staffing
Carson, CA
06.2019 - 06.2022
Ensured compliance with quality control standards and reported deviations.
Assisted in documentation, data tracking, and corrective action reports.
Promoted workplace safety through adherence to company and regulatory procedures.
Receptionist / Sales & Purchasing Assistant
Conesys Inc.
Torrance, CA
08.2015 - 06.2019
Managed front desk operations including calls, scheduling, and customer inquiries.
Supported purchasing and sales teams with documentation and vendor communication.
Organized office records and improved daily workflow efficiency.
Clinical Research Coordinator
Innovative Clinical Research Inc.
Torrance, CA
12.2013 - 08.2015
Scheduled patient visits, maintained study documentation, and assisted in data entry.
Recruited and prepared participants for clinical studies ensuring consent compliance.
Supported physicians and clinical teams in monitoring study progress.
Education
Associate of Arts Degrees - Health Sciences, Behavioral & Social Sciences, Liberal Arts (Humanities & Communication Studies)
Los Angeles Harbor College
Wilmington, CA
06.2025
Skills
Managed patient appointment scheduling and coordinated daily calendars to enhance clinical operations
Performed precise EHR/EMR data entry to maintain comprehensive patient records
Assisted in quality assurance processes to improve product reliability and performance Supported teams in identifying and resolving defects effectively Helped maintain documentation for compliance and quality standards
Managed clinical documentation processes to uphold compliance with healthcare regulations
Oversaw adherence to HIPAA compliance standards throughout organizational processes
Leveraged Microsoft Office Suite to streamline data management and organization processes
Assisted teams in organizing schedules and prioritizing tasks Supported project completion by coordinating various activities Helped maintain focus in dynamic environments
Implemented strategic problem-solving initiatives to optimize operational efficiency
Executed thorough verification of invoices to ensure accuracy and compliance with company standards
Managed inventory monitoring processes to ensure stock accuracy
Assisted in compiling cost reports to support project budgeting Aided teams in tracking expenses to maintain financial accuracy Contributed to the preparation of financial summaries for management review
Monitored order status to assist customers with inquiries Supported team in tracking shipments to ensure timely delivery Updated records to reflect accurate order information
Conducted comprehensive price comparisons to identify competitive market positioning
Cultivated and managed vendor relationships to enhance supply chain efficiency
Executed purchase order fulfillment processes to ensure timely delivery of goods
Supported quality assurance processes to maintain product standards Collaborated with teams to identify and resolve issues Assisted in testing procedures to ensure compliance with specifications
Implemented quality assurance processes to enhance product reliability
Conducted comprehensive data analysis to identify trends and insights
Conducted comprehensive root-cause analysis to identify underlying issues and implement effective solutions
Executed manual testing procedures to ensure software quality and functionality
Certification
Medical Office Administration
Medical Terminology
HIPAA Compliance
Microsoft Office Applications (Word, Excel, Outlook, PowerPoint)
Customer Service & Professional Communication
Timeline
Purchasing Clerk
Flying Food Group LAI
09.2023 - 02.2026
Quality Assurance
Select Staffing
06.2019 - 06.2022
Receptionist / Sales & Purchasing Assistant
Conesys Inc.
08.2015 - 06.2019
Clinical Research Coordinator
Innovative Clinical Research Inc.
12.2013 - 08.2015
Associate of Arts Degrees - Health Sciences, Behavioral & Social Sciences, Liberal Arts (Humanities & Communication Studies)