MIREMBE FISHER
West Orange,USA
Summary
Results-driven sales manager skilled in developing effective sales strategies and enhancing customer experiences. Successfully trains and motivates teams, analyzes market trends to identify growth opportunities, and utilizes CRM tools to foster customer loyalty and achieve revenue objectives.
Overview
8
8
years of professional experience
Work History
Sales Manager
Warby Parker
Westfield, New Jersey
08.2026 - Current
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Collaborated with cross-functional teams to align marketing efforts with sales goals.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Led team meetings to discuss performance, share insights, and drive motivation.
- Implemented visual merchandising standards to enhance the in-store shopping experience.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Utilized CRM tools to track customer interactions and improve service delivery.
Sales Supervisor
Warby Parker
Westfield, New Jersey
08.2025 - 08.2026
- Created and executed sales strategies that expanded customer base and boosted store visibility.
- Trained staff on product knowledge and sales techniques, enhancing overall service quality.
- Supervised daily operations of retail team to enhance customer experience.
- Developed staff schedules to ensure optimal coverage during peak hours, improving customer engagement.
- Managed inventory levels and ensured product availability for customers.
- Implemented visual merchandising standards to maintain store presentation.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Optometric Technician
Warby Parker
Wayne, New Jersey
07.2024 - 07.2025
- Greeted incoming patients by conducting pretests, documentation and intake.
- Organized and maintained patient records to ensure compliance with practice standards and HIPAA regulations.
- Assisted optometrists with patient care and testing, including retinal imaging, and refraction.
- Verified insurance coverage for patient visits and procedures.
- Oversaw front office operations by efficiently handling phone calls, emails, and mailings to support patient services. such as phone calls, emails, and mailings.
- Complied with HIPAA regulations related to confidentiality of patient information.
- Conducted frame styling sessions with patients to help them select appropriate eyewear options.
- Proficient in the use of diagnostic equipment such as autorefractors, tonometers, lensometers and Color vision tests .
- Ordered contact lenses from suppliers based on physician's prescription orders.
- Maintained accurate patient records including medical history, test results, prescriptions, and billing information.
- Utilized computer software programs to enter patient data into electronic health records system.
- Managed patient records to support patient flow during eye exams.
- Assisted during contact lens exams by demonstrating lens care and managing trial inventory.
- Instructed patients in the care and use of contact lenses.
Advisor
Warby Parker
Wayne, New Jersey
04.2024 - 07.2024
- Advised clients on investment products and services, tailoring recommendations to meet individual financial goals.
- Monitored industry trends and competitor offerings to inform strategy and support client decision-making.
- Enhanced customer service by promptly addressing inquiries from current and potential customers, fostering client satisfaction.
- Assisted customers with product selection to ensure customer satisfaction.
- Developed knowledge of products, services, promotions and special offers to support customers' needs.
- Demonstrated strong organizational skills to prioritize tasks and meet deadlines.
- Processed online orders promptly with attention to accuracy of product details.
- Utilized point-of-sale systems and cash registers to process sales transactions accurately.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Operated equipment such as scanners, credit card machines, wrapping machines and other related technology efficiently.
- Assisted with setting up promotional displays, signage, price tags and other materials in accordance with corporate guidelines.
- Welcomed customers into the store with a friendly demeanor and identified their needs.
Senior Sales Associate
Dry Goods Refillery
Montclair, NJ
12.2023 - 05.2024
- Developed and implemented targeted strategies that boosted sales volume.
- Created tailored presentations for potential clients to address specific needs and enhance engagement.
- Assisted in crafting marketing campaigns that effectively showcased new products and services.
- Conducted research to identify new markets and customer needs.
- Collaborated with other departments to ensure smooth functioning of business operations.
- Actively participated in cross-functional teams aimed at improving operational efficiency.
- Fashioned custom retail window displays promoting seasonal products with themes and props to entice customers.
- Entered and updated customer information in system using customer relationship management tools to keep information current.
Marketing Assistant
Orca Swim School
Remote, US
02.2022 - 12.2023
- Collaborated with marketing team to develop engaging content for social media channels, enhancing brand visibility.
- Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
- Sourced and analyzed marketing data from existing resources, optimizing diversity of streams for greater insights.
Business Intern
Nine West
New York, NY
12.2020 - 12.2021
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Wrote reports on industry trends, enabling managers to formulate strategic business plans.
- Coordinated client meetings to update stakeholders on project progress.
- Cultivated positive relationships with staff and management to foster collaboration.
Receptionist
Face2Face Africa
New York, NY
12.2019 - 12.2020
- Managed reception area by welcoming visitors and handling an average of [15] calls and emails daily, facilitating smooth operations.
- Greeted and directed visitors to appropriate personnel, ensuring a positive first impression and efficient communication.
- Answered multi-line telephone with a polite tone to provide information and address inquiries effectively.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Receptionist
National Housing Institute
Montclair, NJ
12.2018 - 11.2019
- Greeted visitors to assess needs and direct them accordingly, enhancing visitor experience.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Coordinated company events with venues, ensuring staff were informed of key details for smooth execution.
- Processed payments and updated accounts, maintaining accurate financial records and supporting billing accuracy.
Education
High School Diploma -
Lacordaire Academy
Montclair, NJ06-2018
BBA - Business Management
Western Governors University
Salt Lake City, UT08-2026
Skills
- Sales strategy and expertise
- Sales analytics and CRM proficiency
- Market analysis and marketing
- Client management and relationship building
- Management and team building
- Staff training and development
- Organization and efficiency
- Scheduling and recordkeeping
- POS system operation
- Promotional displays and product knowledge
- Data entry and accuracy
Timeline
Sales Manager
Warby Parker
08.2026 - Current
Sales Supervisor
Warby Parker
08.2025 - 08.2026
Optometric Technician
Warby Parker
07.2024 - 07.2025
Advisor
Warby Parker
04.2024 - 07.2024
Senior Sales Associate
Dry Goods Refillery
12.2023 - 05.2024
Marketing Assistant
Orca Swim School
02.2022 - 12.2023
Business Intern
Nine West
12.2020 - 12.2021
Receptionist
Face2Face Africa
12.2019 - 12.2020
Receptionist
National Housing Institute
12.2018 - 11.2019
High School Diploma -
Lacordaire Academy
BBA - Business Management
Western Governors University