Mireya Cuevas
Mend Urgent Care, Burbank
North Hollywood,CA
2
Languages
8
years of professional experience
Seeking a position as a Medical Assistant. I am eager to contribute to your team by providing excellent patient care, assisting healthcare providers, and performing clinical procedures.
Work History
Front/Back Office MA
5 Years 8 Months- Acquiring accurate patient insurance and eligibility
- Communicating effectively, including using positive language and attentive to patient needs
- Ensuring collection of copays, co-insurance and deductibles
- Managing telephone calls and emails
- Patient intake of vitals and history
- Prep examination rooms for patients and procedures
- Perform EKG’s
- Perform blood draws and specimen collection
- Minor procedure assist
- Maintain a clean, organized and restocked exam rooms
- Assist providers with translation during examination
- Communicate with clinic manager if issue or patient concern occurred
- Daily inventory count of used supplies
- Weekly supply expiration check
- Primary Care and Psychiatry
- Scheduling and coordinating patient appointments
- Processing patients copays, co-insurance and deductibles
- Processing patient appointment cancellations
- Referral specialist submissions
- Intake of patient vitals and medical history
- Ordering labs
- Procedure and injections documentation
Clerk
4 Years 1 Month- Assist customers to complete purchases
- Locate and assisted customer to find items
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Problem solve and handle customers concerns with manager and mate
- Register cash count beginning and end shift
Education
Medical Assistant Diploma
High School Diploma
Skills
Administrative
Insurance verification and eligibility
Telephone and front desk communication
Patient intake and data entry
Scanning patient records
Patient scheduling and appointment coordinating
Customer service and patient relations
Collect patient copay
coinsurance and deductible
EMR-Expirity/Athena/Docutap
Clockwise
Clinical
Vital Signs
Patient Medical History
EKG
Minor Procedure Assistance
Exam Room Preparation
Maintain clean
organized and restock exam rooms
Labs
Injections
Urinalysis
Venipuncture
Butterfly
Rapid test(Covid
RSV
Flu
etc)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front/Back Office MA
Mend Urgent Care, Burbank
12.2020 - CurrentRead More
Clerk
Vallarta Supermarket, Burbank
10.2018 - 11.2022Read More
East Valley High School
High School Diploma
Read More
Concorde Career College
Medical Assistant Diploma
Read More