Mireya Romero
Walla Walla,WA
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
6
6
years of professional experience
Work History
Banker II
Banner Bank
11.2020 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Collector
Sentry Credit Union
04.2019 - 10.2022
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Streamlined debt collection processes for increased efficiency in the workplace.
Housekeeper
Brookdale
02.2018 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Walla Walla High School
Walla Walla, WA06.2015
Skills
- Customer Service
- Cash Handling
- Cash Management
- Relationship Building
- Team Coaching and Training
- Know Your Customer
Languages
Spanish
Professional Working
Timeline
Banker II
Banner Bank
11.2020 - Current
Collector
Sentry Credit Union
04.2019 - 10.2022
Housekeeper
Brookdale
02.2018 - 05.2019
High School Diploma -
Walla Walla High School