Gina Lopez
Boca Raton,FL
Summary
Results-oriented finance and banking professional with over 17 years of experience. Adept in taking the initiative and providing quality customer service to drive sales productivity and positive experiences. Leverage exceptional problem-solving and communication skills to articulate goals. Showcase professionalism, integrity, and commendable work ethics in fulfilling daily responsibilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Banker II
Regions Bank
Boca Raton, FL
03.2022 - 01.2025
- Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
- Implemented strategies to meet sales targets for banking products, including loans, credit cards, and savings accounts.
- Designed personalized financial plans addressing each client's distinct needs.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Maintained cash drawer by following exact procedures for transactions and strong security protocols.
Automotive Finance Manager
Phil Smith Acura
Pompano Beach, FL
08.2020 - 01.2022
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
- Cultivated and sustained partnerships with banks.
- Implemented sales strategies to promote financing and insurance products to customers.
Automotive Finance Manager
Audi
Coral Springs And Fort Lauderdale, FL
05.2018 - 08.2020
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
- Provided guidance and advice on the best financing options available for customers.
- Ensured compliance with all federal, state, and local regulations governing automotive sales and financing.
Automotive Finance Assistant
Vista BMW
Coconut Creek, FL
10.2007 - 05.2018
- Executed administrative tasks such as maintaining records, processing data entries, and organizing financial documents.
- Resolved complex challenges with efficiency and precision.
- Prepared regular financial reports and presentations for senior management.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FL06-2003
Skills
- Customer Service Excellence
- Operational Efficiency
- Relationship Building
- Assessing fraud potential
- Continuous improvement focus
- Multitasking Abilities
- Goal Achievement
- Strategic Planning
Certification
- Active NMLS
- Active State of Florida Notary
Timeline
Banker II
Regions Bank
03.2022 - 01.2025
Automotive Finance Manager
Phil Smith Acura
08.2020 - 01.2022
Automotive Finance Manager
Audi
05.2018 - 08.2020
Automotive Finance Assistant
Vista BMW
10.2007 - 05.2018
- Active NMLS
- Active State of Florida Notary
High School Diploma -
Coral Springs High School
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