Miriam Aguilar
El Paso,TX
Summary
Focused Regional Property Manager with background managing Tax Credit/Conventional/HUD-Section 8/ Project Based Rental Assistance/ 811/HOME and Affordable Housing property operations and controlling expenses. Dedicated work history monitoring and maintaining grounds and operations for up to 1,012 units in El Paso, TX. Consistently minimized complaints by identifying and addressing issues proactively to provide affordable and appealing housing options.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Property Manager
Tropicana Properties
03.2014 - Current
- Direct property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Collaborate closely with COO & CEO of Company
- Oversee UPCS, REAC, MORs and other Lender/Bank inspections.
- Achieve the hight possible operating income through effective cross control, revenue maximization and delinquency management plans.
- Review financial forecasts, budget and operational goals.
- Assess reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Responded to escalated resident concerns and issues and monitored resolution.
- Conduct property visits to assess curb appeal, office upkeep and maintenance activities.
- Handle terminations, performance evaluations and staff coaching to maintain top property operations.
- Inspect community common areas, apartment units and model appearance to address problems.
- Communicate effectively with owners, residents, and on-site associates.
- Implement and enforced policies and procedures to maintain properties to highest standards.
- Keep properties in compliance with local, state and federal regulations.
- Monitor and tracked payments and expenses, providing timely and accurate financial reports.
- Conduct regular inspections of both interior and exterior of properties for damage.
Property Manager
Integrity Asset Management
12.2011 - 03.2014
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Education
High School Diploma -
William Smith High School
Aurora, CO2002
Skills
- Collections Procedures
- Tax Credit, PBRA, Conventional Programs
- Tenant Screening
- Tenant Retention
- Regulatory Compliance
- Security Deposit Refunds
- Lease Renewals
- Facility Management
- Staff Management
Certification
- Certified Apartment Manager, CAM
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Regional Property Manager
Tropicana Properties
03.2014 - Current
Property Manager
Integrity Asset Management
12.2011 - 03.2014
High School Diploma -
William Smith High School
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