Miriam Amaro
Austin,TX
Summary
Experienced with talent acquisition, employee relations, and compliance management. Utilizes effective communication and organizational skills to support HR operations. Understanding of HR best practices ensures smooth implementation of policies and programs.
Overview
6
6
years of professional experience
Work History
HR Generalist
Westminster Manor
Austin, TX
04.2022 - 02.2025
- Posted new positions on Indeed and the company website. Pre-screened resumes prior to sending to hiring managers for consideration. Assist with setting up interviews and assist with HR related interviews.
- Conducted orientation sessions, onboarding procedures including eVerify and background checks for new employees.
- Administered employee benefits and assisted with open enrollment. Responded to employee inquiries related to insurance, sick, vacation leave and employee assistance program.
- Maintained personnel records to establish accuracy and compliance with applicable regulations as well as audits.
- Developed a paperless process for orientation using DocuSign. Collaborated with HR team to implement a paperless process for overall admin.
- Served as a trusted advisor to employees at all levels of the organization regarding workplace policies, and conflict resolution.
- Contributed to the Alzheimer's committee and helped organize fundraising events, as well as design the Westminster Alzheimer's logo.
- Coordinated and supported the planning of employee engagement events.
Bilingual Benefits Specialist
OneSource Virtual
02.2022 - 04.2022
- Utilize WorkDay for multiple clients to access employee benefit information, including verification process.
- Research each client enquiries regarding open enrollment, qualifying life events, general benefits and password resets and follow each client procedures.
- Work with Salesforce to complete pending cases. Provide additional information for clients using SOB's, contact lists, benefits guide etc.
- Successfully answer all calls and questions employees may have and resolve issues they encounter while making updates to their benefits.
Front Desk Coordinator
Spero Rehabilitation LLC
08.2021 - 02.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Organized, maintained and updated information in WebPT. Collected payments, scheduled appointments, verified patients insurance, and answered telephone calls.
- Monitor patients insurance, CoPays, Co-Insurances and deductibles.
- Ensuring potential new patients are called when receiving doctors referral as well as providing information about their PT sessions.
- Maintained clean and organized front desk areas to uphold polished company image.
Payroll Clerk
Linebarger Goggan Blair & Sampson
03.2019 - 08.2021
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Ensured accurate payment distribution for employees by reviewing timecards and attendance records.
- Worked with the HR team as a second set of eyes for new hire paperwork, including processing termination adjustments for final pay.
- Collaborated with the Benefits Coordinator to update employee benefits in payroll system, ensuring accurate deductions and contributions.
- Issued reports by analyzing data then entering summaries of earnings and taxes into a Reconciliation excel spreadsheet.
- Processed manual checks for exempt employees in accordance with company policies.
Education
High School Diploma -
Americas High School
El Paso, TX05-2013
Skills
- HR policies and procedures
- Talent acquisition
- eVerify and background check systems
- Bilingual
- Employee engagement
- Customer Service
- Teamwork and collaboration
- Efficient multi-tasker
Timeline
HR Generalist
Westminster Manor
04.2022 - 02.2025
Bilingual Benefits Specialist
OneSource Virtual
02.2022 - 04.2022
Front Desk Coordinator
Spero Rehabilitation LLC
08.2021 - 02.2022
Payroll Clerk
Linebarger Goggan Blair & Sampson
03.2019 - 08.2021
High School Diploma -
Americas High School