Miriam Briones
San Diego,California
Summary
I am an enthusiastic and dependable individual, committed to optimizing customer satisfaction. I possess a strong understanding of customer service standards, and I am adept at product and service retention. Furthermore, I am a quick learner, proficient at problem-solving, and excel at working within a team to ensure a positive and fulfilling customer experience.
Overview
6
6
years of professional experience
Work History
Food & Juice Cashier
Juice Time Papa Kanafa
San Diego, California
03.2025 - Current
- Ensured daily cleanliness and organization of cashier area.
- Delivered friendly customer service by addressing menu inquiries.
- Accurately processed cash and credit card transactions.
- Restocked supplies to maintain product availability for customers.
- Greeted customers and provided information on products and services.
- Acquired knowledge of various departments to ensure operational coverage.
Esthetician
Bellus Academy
03.2023 - 11.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Handled busy schedules and stayed on top of key deadlines.
- Cleansed, exfoliated and moisturized customer skin.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Enhanced skin health with customized facial treatments, focusing on deep cleansing and hydration techniques.
- Expanded service offerings by obtaining certification in advanced esthetic technologies like microdermabrasion and chemical peels.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
MERCHANDISE STOCKER
Ross Dress for less
07.2023 - 10.2023
- Stocked shelves, racks, and cases with new or transferred merchandise
- Unloaded incoming deliveries and verified product received and packing lists
- Determined proper storage methods based on turnover, environmental factors, and physical capabilities of facilities
- Focused on learning new skills and staying updated with industry changes
- Delivering excellent customer service while working in a fast-paced environment
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
BARISTA
Starbucks
09.2021 - 05.2023
- Delivered high-quality customer service to promote company's culture, values, and mission
- Adhered to all health codes while preparing specialty beverages according to company specifications
- Maintained an efficient workflow by restocking supplies as needed throughout the day
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
JANITORIAL SERVICES SUPERVISOR
M y J Janitorial Services
12.2019 - 07.2021
- Investigated complaints about service and equipment, and took corrective action.
- Performed custodial duties as needed, including sweeping, mopping, dusting, vacuuming, window cleaning, and trash removal.
- Inspected and evaluated the physical condition of facilities to determine the type of work required.
- Established and implemented operational standards and procedures for departments supervised.
- Implemented safety measures, such as posting signs regarding hazardous conditions or proper use of equipment and materials.
- Organized inventory of cleaning supplies, equipment, and other necessary items needed for daily operations.
- Inspected facilities regularly to identify areas in need of attention, and ensured that all safety protocols were followed by the janitorial staff.
Education
Esthetician -
Bellus Academy
El cajon11-2023
HIGH SCHOOL DIPLOMA -
Patrick Henry High School
San Carlos06.2021
Skills
- Bilingual (Spanish)
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Responsibility after hours locking up doors
- Arming and disarming alarm system
- good under pressure
- I work great in a fast-paced environment
Timeline
Food & Juice Cashier
Juice Time Papa Kanafa
03.2025 - Current
MERCHANDISE STOCKER
Ross Dress for less
07.2023 - 10.2023
Esthetician
Bellus Academy
03.2023 - 11.2023
BARISTA
Starbucks
09.2021 - 05.2023
JANITORIAL SERVICES SUPERVISOR
M y J Janitorial Services
12.2019 - 07.2021
Esthetician -
Bellus Academy
HIGH SCHOOL DIPLOMA -
Patrick Henry High School
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