Miriam Carbaugh
Chambersburg,PA
Summary
Results-driven professional with extensive experience in fitness management and healthcare support. Known for strong organizational skills and attention to detail, successfully leading teams and improving service delivery to enhance member satisfaction and operational excellence.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Gym Manager
Front Porch Fitness
Chambersburg, PA
01.2023 - Current
- Oversaw daily operations, ensuring efficient facility management and member satisfaction.
- Developed and implemented fitness programs tailored to diverse client needs.
- Trained and mentored staff, fostering a collaborative team environment.
- Monitored performance metrics, identifying areas for improvement in service delivery.
- Enhanced member engagement through targeted marketing campaigns and events.
- Maintained equipment and facility standards, prioritizing safety and cleanliness.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
Physician's Office Assistant
Wellspan
Chambersburg, PA
03.2021 - 01.2023
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted in maintaining accurate electronic health records for seamless patient care coordination.
- Supported front desk operations, including patient check-in and insurance verification processes.
- Collaborated with medical staff to streamline communication and enhance patient experience.
Education
High School Diploma -
Shippensburg Area Senior Highschool
Shippensburg, PASkills
- Fitness knowledge
- Health and safety
- Team management
- Safety management
- Employee relations
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
- Customer service management
- Task prioritization
- Self motivation
Certification
ACE - CPT
Timeline
Gym Manager
Front Porch Fitness
01.2023 - Current
Physician's Office Assistant
Wellspan
03.2021 - 01.2023
High School Diploma -
Shippensburg Area Senior Highschool