Miriam Chishom
Columbia,SC
Summary
Outgoing Front Office Assistant with over 10 years of experience in office and administrative work. Offering strong interpersonal and organizational skills, eager to learn and grow in front office environment. Brings ability to manage appointments and handle customer inquiries effectively. Ready to use and develop communication and administrative skills in Front Office Assistant role.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Medical Front Office Assistant
Carolina Children's Dentistry of Columbia
08.2021 - Current
- Schedule patient appointments, surgeries, and/or medical consultations
- Greet patients, ascertain the purpose of visit and direct them to the appropriate staff
- Aid patients in the understanding of financial responsibility personally as well as insurance coverage
- Interview patients to obtain medical information and measure their vital signs, height and weight
- Handle the front desk day to day operation of the office
- Setup and process records for patients with appointments on a day-to-day basis
- Utilize patient confidentially when speaking with patients about their account or services rendered or pending
- IV Sedation Coordinator
- Submission of Dental Claims
- Closing of the business day
- Operate office equipment, such as fax machine, copier, Pitney Bose postage meter and phone systems and arrange for repairs when equipment malfunctions
- Data Entry.
Front Office Assistant
Midlands Oral & Maxillofacial Surgery
10.2014 - 07.2021
- Schedule and confirm patient appointments, surgeries, or medical consultations
- Greet patients, ascertain the purpose of visit and direct them to the appropriate staff
- Aid patients in the understanding of financial responsibility personally as well as insurance coverage
- Interview patients to obtain medical information and measure their vital signs, height and weight
- Handle the front desk day to day operation of the office
- Setup and process records for patients with appointments on a day-to-day basis
- Utilize patient confidentially when speaking with patients about their account or services rendered or pending
- Order office supplies
- Operate office equipment, such as fax machine, copier, Pitney Bose postage meter and phone systems and arrange for repairs when equipment malfunctions
- Data Entry
PSR
Hopkins Pediatrics & Family Practice
09.2013 - 10.2014
- Answer multiple telephone lines and give information to callers, take messages or transfer calls to appropriate individuals
- Create, maintain and enter patient information into database
- Schedule and confirm appointments for patients
- Greet patients, visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Operate office equipment, such as fax machines, copiers and phone systems
Military Service
United States Navy
09.1992 - 12.2006
- Branch: United States Navy
- Service Country: United States
- Rank: E4
Education
High School Diploma -
Harrison High School
Sophomore - Early Childhood Studies
Columbia College
Columbia, SC12.2004
Skills
- ICD-9
- Computer literacy
- Medical Terminology
- Data Entry
- Insurance Verification
- Office Administration
- Medical Billing
- Leadership
- Patient Care
- ICD-10
- Clerical Experience
- CPT Coding
- Medical Records
- Phone Etiquette
- Military Experience
- Medical Scheduling
- Listening skills
- File organization
- Cash handling
- Time management
- Scheduling appointments
- Administrative skills
- Mail handling
- Patient charting
- Check-in management
- Professional and mature
- Self motivation
Certification
CPR/AED, 09/08/2023, 09/08/2025
Military Service
United States Navy, United States, E4, 09/01/92, 12/31/06
Timeline
Medical Front Office Assistant
Carolina Children's Dentistry of Columbia
08.2021 - Current
Front Office Assistant
Midlands Oral & Maxillofacial Surgery
10.2014 - 07.2021
PSR
Hopkins Pediatrics & Family Practice
09.2013 - 10.2014
Military Service
United States Navy
09.1992 - 12.2006
Sophomore - Early Childhood Studies
Columbia College
CPR/AED, 09/08/2023, 09/08/2025
High School Diploma -
Harrison High School
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