Miriam Estifanos
Phoenix,AZ
Summary
Compassionate and dedicated CNA with experience at Southmountain Post Acute, skilled in patient care and vital signs monitoring. Proven ability to enhance patient comfort and dignity while maintaining a safe environment. Strong time management and problem-solving skills, ensuring efficient and effective care delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA
Southmountain Post Acute
10.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents through routine sanitation practices.
- Documented patient care activities accurately in electronic health records system.
Driver
Uber
08.2020 - Current
- Navigated optimal routes, ensuring timely and efficient passenger transport.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained vehicle cleanliness and performed routine safety checks consistently.
- Adapted to changing traffic conditions, demonstrating strong problem-solving skills.
Customer Service Representative
Datachamps
06.2014 - 08.2020
- Responded to customer inquiries, providing accurate information and support for product-related issues.
- Assisted in resolving customer complaints, ensuring timely and effective solutions to enhance satisfaction.
- Utilized CRM software to track interactions, manage accounts, and document service requests efficiently.
- Collaborated with team members to streamline communication processes and improve response times.
Cashier
AAA
08.2009 - 06.2014
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and service requests.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
Education
Certificate -
Moore Academy
Phoenix, AZAssociates in Science
Southmountain Community College
Phoenix, AZ12.2023
High School Diploma - General Studies
North High
Phoenix, AZ05.2007
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Certification
CNA
Languages
Amharic and Tigrinia
Full Professional
Timeline
CNA
Southmountain Post Acute
10.2025 - Current
Driver
Uber
08.2020 - Current
Customer Service Representative
Datachamps
06.2014 - 08.2020
Cashier
AAA
08.2009 - 06.2014
Certificate -
Moore Academy
Associates in Science
Southmountain Community College
High School Diploma - General Studies
North High