Open To Work
Miriam Finkbonner
Ferndale,WA
Summary
Dedicated Patient Care Coordinator with over 25 years of experience in healthcare. Known for exceptional problem-solving skills and meticulous attention to detail. Committed to delivering outstanding customer service and ensuring compliance with healthcare regulations to enhance patient care.
Overview
27
27
years of professional experience
Work History
Patient Care Coordinator-MCH/WIC Clerk
Lummi Indian Business Council
Bellingham, WA
09.1998 - 10.2025
- Coordinated patient appointments and managed schedules for healthcare providers.
- Communicated with patients to gather health information and resolve inquiries.
- Maintained accurate patient records using electronic health record systems.
- Educated patients about available services and support resources.
- Supported compliance with healthcare regulations and organizational policies.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Provided administrative support for patient care staff.
- Processed patient intake information and updated medical records prior to treatment.
- Demonstrated flexibility during changes to patient care practice.
- Assured regulatory compliance and professionalism across patient service.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Drafted educational brochures and informative newsletters for patients and staff.
- Assisted clients in completing WIC applications and verifying eligibility requirements.
- Coordinated appointments for WIC services and followed up on missed visits.
- Developed materials for community outreach to promote WIC enrollment and services.
- Performed clerical duties such as filing paperwork, copying documents, faxing forms.
- Participated in outreach activities such as health fairs and community events promoting WIC services.
- Assisted customers with WIC eligibility requirements and benefits.
Education
Licensed Practical Nurse -
Bellingham Technical Collegfe
Bellingham, WA06-1994
Skills
- Electronic health records
- Patient scheduling
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Medical instrument sterilization
- Patient records management
- Medical record requests
- HIPAA protocol adherence
- Customer service
- Insurance verification
- Nursing background
- Patient confidentiality
- HIPAA compliance
- Patient registration
- Multitasking
- Organizational skills
- Appointment scheduling
- Medical terminology
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$25/hr - $35/hrTimeline
Patient Care Coordinator-MCH/WIC Clerk
Lummi Indian Business Council
09.1998 - 10.2025
Licensed Practical Nurse -
Bellingham Technical Collegfe