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Miriam Garcia
Shawnee,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile and community-driven professional with a robust background in administrative roles, poised to contribute exceptional organizational and leadership skills to a position that aligns with community development goals. Seeking a challenging opportunity to leverage administrative abilities to streamline processes, facilitate effective communication, deliver impactful training programs, and enhance overall operational efficiency. Dedicated to fostering collaborative relationships within the community and colleagues, and employing a strategic approach to address challenges. Known for adept administrative skills, strategic mindset, and passion for empowering others through training, and eager to be part of a team that values both administrative excellence and community impact, to create positive and sustainable change.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Unfield Trip Coordinator
SCOTT FAMILY AMAZEUM
09.2018 - 04.2024
- Responsible for coordinating and delivering average of 300 field trips from 150 schools across the region resulting in an annual average of a minimum of 20,000 students and adults per school year.
- Spearheaded initiatives for sustainable practices within the organization's field trip program, promoting and curating resources for clientele.
- Continuously improved internal processes by identifying inefficiencies in workflow management systems.
- Handled complex situations calmly under pressure while maintaining the highest level of professionalism throughout all interactions.
- Administered surveys to measure satisfaction with services and better understand desires and expectations.
- Conducted thorough post-trip evaluations to identify areas for improvement and enhance future offerings.
- Maintained a high level of client satisfaction by consistently delivering well-organized and memorable experiences.
- Designed customized pre and post activities that catered to school's preferences, resulting in increased repeat business.
- Enhanced customer satisfaction with detailed pre-trip information and personalized itineraries.
Content Creator
STORYTELLER WORDSMITH
04.2023 - 01.2024
- Responsible for updating over 50 blog posts, pulled 11 monthly analytics reports for 5 different clients, and composing medical blog posts for Integrative Vitality Health and Wellness.
- Enhanced overall content quality by providing thorough editing services for internal documents, marketing materials, and web copy.
- Ensured compliance with copyright laws through diligent attribution practices when utilizing external sources in content creation projects.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Strengthened content through proofreading and editing.
- Increased website traffic by consistently producing high-quality, SEO-optimized content.
- Applied current editing and photography tools to tell great stories.
- Organized collected information to produce well-written articles.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Created content with SEO keywords drawn from Metricool Analytics and Divibuilder.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Play Facilitator
SCOTT FAMILY AMAZEUM
07.2017 - 09.2018
- Responsible for providing an excellent museum experience for guests
- Supported parents' understanding of child development with informative resources and discussions.
- Evaluated museum effectiveness using feedback from participants, making adjustments as necessary to improve overall satisfaction and outcomes.
- Boosted social skills development in children through cooperative play and communication exercises.
- Ensured inclusive play environments to accommodate a diverse range of abilities, interests, and learning styles.
- Enhanced children''s play experiences by incorporating creative, interactive activities.
Education
Bachelor of Arts - Child Advocacy, Rhetoric & Writing, Spanish
UNIVERSITY OF ARKANSAS
Fayetteville, AR 05.2001 -
Associate of Arts - Fine Arts
NORTHWEST ARKANSAS COMMUNITY COLLEGE
Bentonville, AR 05.2001 -
Associate of Arts - Liberal Arts And Sciences
NORTHWEST ARKANSAS COMMUNITY COLLEGE
Bentonville, AR 05.2001 -
Skills
First Aid Training
References
- Mindy Porter, Chief Learning Officer, Scott Family Amazeum, 417.631.2784, mporter@amazeum.org
- Sarah Wiley, Professional Learning Initiatives Manager, Scott Family Amazeum, 479.936.0448, swiley@amazeum.org
- Kimberly Kay, Retail Store Manager/Buyer, Scott Family Amazeum, 469.866.9000, kimberlyrkay@gmail.com
- Coby Anderson, Guest Experience Manager, Scott Family Amazeum, 479.295.5182, canderson@amazeum.org
- Mallory Woolum, Generosity Coordinator, VIA Nations, 479.287.2391, malwoolum@gmail.com
Software
Google Workspace
Microsoft Office Suite
Certification
CPR/AED
Timeline
CPR/AED
11-2023
Content Creator
STORYTELLER WORDSMITH
04.2023 - 01.2024
Unfield Trip Coordinator
SCOTT FAMILY AMAZEUM
09.2018 - 04.2024
Play Facilitator
SCOTT FAMILY AMAZEUM
07.2017 - 09.2018
Bachelor of Arts - Child Advocacy, Rhetoric & Writing, Spanish
UNIVERSITY OF ARKANSAS
05.2001 -
Associate of Arts - Fine Arts
NORTHWEST ARKANSAS COMMUNITY COLLEGE
05.2001 -
Associate of Arts - Liberal Arts And Sciences
NORTHWEST ARKANSAS COMMUNITY COLLEGE
05.2001 -