Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miriam Guillen

Perris,California

Summary

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Concentra Urgent Care
Riverside, CA
12.2020 - Current
  • Assisted patients with check-in processes, ensuring efficient service delivery.
  • Managed patient inquiries and concerns, fostering positive interactions and satisfaction.
  • Coordinated appointment scheduling, optimizing clinic workflow and patient access.

Maintained accurate patient records in electronic health systems to support efficient operations.

Medical Assistant

Mission Surgical Clinic
Riverside, CA
01.2009 - 04.2019
  • Administered patient care, including vital signs monitoring and medication administration.
  • Assisted in surgical procedures, ensuring sterile environments and availability of necessary instruments.
  • Coordinated patient scheduling, optimizing clinic flow and reducing wait times.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.

Education

No Degree -

Perris High School
Perris, CA

Medical Assistant -

United Education Institute
San Bernardino, CA
08.2002

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Insurance verifying
  • FLUENT IN Spanish
  • Punctual and hardworking
  • Team leadership
  • Multitasking and organization

Certification

Medical Assistance

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Representative

Concentra Urgent Care
12.2020 - Current

Medical Assistant

Mission Surgical Clinic
01.2009 - 04.2019

No Degree -

Perris High School

Medical Assistant -

United Education Institute