Miriam Iacoban
Port Charlotte
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Corewell Health Urgent Care
Canton
03.2025 - 12.2025
- Assisted patients with intake procedures, including taking vital signs, recording medical histories, and preparing patients for provider examinations.
- Performed clinical duties such as administering injections, performing EKGs, conducting rapid tests, performing and assisting with X-rays, and assisting with minor procedures.
- Collected and processed laboratory specimens including blood draws, urinalysis, and throat swabs, ensuring proper labeling and documentation.
- Maintained accurate and up-to-date patient records using EMR systems while ensuring HIPAA compliance.
- Supported providers by preparing exam rooms, sterilizing instruments, and stocking medical supplies.
- Educated patients on medications, treatment plans, and follow-up care instructions.
- Managed administrative tasks, including appointment scheduling, insurance verification, and patient check-in/check-out.
- Ensured adherence to infection control protocols and patient safety standards.
Receivables / Billing Manager
US Commercial Freight, Inc.
Rochester
04.2023 - 08.2024
- Generate and send invoices to clients, ensuring accuracy in billing amounts, terms, and due dates.
- Monitor incoming payments, applying them to the correct accounts and ensuring that records are updated promptly.
- Regularly reconcile accounts to identify discrepancies, investigating and resolving any issues related to payments or invoices.
- Communicate with clients regarding outstanding balances, payment terms, and follow-up on overdue accounts to ensure timely payments.
- Maintain accurate records of all transactions, including invoices, payment receipts, and correspondence, ensuring all documentation is properly filed and easily accessible.
- Generate regular reports on accounts receivable status, aging reports, and payment trends to provide insights into cash flow and customer payment behavior.
- Work closely with other departments, such as Sales and Customer Service, to resolve any issues related to billing or payments and ensure customer satisfaction.
- Ensure all accounts receivable processes comply with company policies and accounting regulations.
Medical Assistant
MI Express Urgent Care
Canton
09.2022 - 01.2023
- Assist patients with their initial needs, including taking vital signs, recording medical histories, and preparing them for examinations.
- Perform various clinical tasks such as administering injections, conducting basic laboratory tests, and assisting healthcare providers during examinations and procedures.
- Manage administrative duties including scheduling appointments, maintaining patient records, and handling billing and insurance documentation.
- Serve as a liaison between patients and healthcare providers, effectively communicating patient concerns and ensuring clear instructions are provided regarding treatment plans.
- Collect and process laboratory specimens, including blood draws, and ensure proper labeling and documentation for accurate testing.
- Educate patients on medication instructions, treatment plans, and health maintenance practices, ensuring they understand their care requirements.
- Ensure that medical equipment is properly maintained, sanitized, and stocked, ready for use in patient care.
- Adhere to all healthcare regulations and standards, including infection control protocols and patient confidentiality laws.
Medical Assistant
East Medical Village Center
Dearborn
01.2022 - 09.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
Medical Assistant
Hoover Urgent Care
11.2020 - 01.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Operated at full capacity on 24-hour schedule often with shifts during holidays and weekends to meet community demands.
Medical Assistant Chiropractic
Michigan Movement Chiropractic
06.2019 - 11.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Performed electric muscle stimulation, massage and mechanical traction.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Medical Assistant Internship
Heights Family Medicine
02.2019 - 11.2020
- Created and prepared patient charts accurately for clinics and medical professionals.
- Verified confidentiality of patient information and data to alleviate potential data breaches.
- Adhered to strict document deadlines for charting and other paperwork.
- Gathered statistical information on patient admissions, discharges, births, deaths and treatments administered.
- Collected histories, vitals and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Education
Associate of Science - Nursing
Schoolcraft College
Livonia, MI05.2023
Phlebotomy Express
Detroit, MI04.2021
Health Care Solutions And Career Group
Detroit, MI01.2021
Heart To Heart Healthcare Training
Ypsilanti, MI11.2019
GED -
Plymouth High School
Canton, MISkills
- Examination Preparation
- Completing Insurance Forms
- Updating Medical Records
- X-Ray Processing
- Operating EKG Equipment
- HIPAA Compliance
- Rapid Strep Testing
- Simple Dressings
- Height and Weight Measurement
- Ultrasound Setup
- Wound Care and Irrigation
- Medical Assistance
- Proper Sterilization Techniques
- Vision and Hearing Tests
- Performing Urinalysis
- Performing EKGs
- Injury Treatment
- Lab Specimens and Collections
- Hazardous Waste and Disposal
- Taking Vital Signs
- Performing Immunizations
- Centrifuge Operation
- Phlebotomy Functions
- Family Medicine
- BLS Certified
Certification
• CNA - Certified Nurse Assistant
• CMA - Certified Medical Assistant
• PT - Phlebotomy Technician
• CMA - Certified Medical Assistant
• PT - Phlebotomy Technician
Personal Information
Title: Medical Assistant
References
References available upon request.
Timeline
Medical Assistant
Corewell Health Urgent Care
03.2025 - 12.2025
Receivables / Billing Manager
US Commercial Freight, Inc.
04.2023 - 08.2024
Medical Assistant
MI Express Urgent Care
09.2022 - 01.2023
Medical Assistant
East Medical Village Center
01.2022 - 09.2022
Medical Assistant
Hoover Urgent Care
11.2020 - 01.2022
Medical Assistant Chiropractic
Michigan Movement Chiropractic
06.2019 - 11.2020
Medical Assistant Internship
Heights Family Medicine
02.2019 - 11.2020
Associate of Science - Nursing
Schoolcraft College
Phlebotomy Express
Health Care Solutions And Career Group
Heart To Heart Healthcare Training
GED -
Plymouth High School