Conducted assessments of current state, anticipating risks, and tailoring future states for enhanced efficiency and customer satisfaction.
Applied strategic approach to research, gather, and synthesize information, fostering informed decision-making and improving data-driven insights.
Technical Upgrade
Accenture Consulting
01.2022 - 09.2023
Guided strategic resource communication for roll-on and roll-offs across onshore and offshore teams, optimizing processes for workforce of 480+, enhancing resource allocation efficiency, and navigating ambiguity in fast-paced environment.
Managed and executed 40+ IQN work orders, onboarding requests, and forms, ensuring streamlined processes, supporting multiple projects, and fostering effective communication with agents.
Orchestrated and maintained comprehensive project plan with 4600+ lines, ensuring efficient execution of technical upgrade, meeting deadlines in fast-paced environment, and developing relationships with stakeholders to effectively communicate timeline.
Divestiture
Accenture Consulting
09.2022 - 01.2023
Implemented and validated payroll for high-stakes divestiture of client, encompassing 36,000 employees, demonstrating excellent problem-solving and attention to detail to ensure 100% accuracy and compliance.
Pioneered coordination of 21 vendor meetings, showcasing excellent problem-solving and communication skills, streamlining communication, and enhancing collaboration efficiency during critical transition period.
Directed seamless cutover coverage for 18 departments and 108 personnel, demonstrating attention to detail, preventing scheduling discrepancies, and ensuring smooth operational transition.
Led Cutover Bridge and activities for 17 consecutive days, demonstrating resilience, excellent problem-solving, and operational continuity during time-sensitive project period.
Assumed control as one of PMO leads, showcasing excellent problem-solving skills, successfully managing team of six through rotating overtime hours during holidays for over 2,000 HR tasks, ensuring project milestones were met.
Business Analyst Summer Intern
Accenture Consulting
06.2021 - 09.2021
Initiated enhancement of strategy by collaboratively identifying and mitigating 15 high-priority risks.
Collaborated within team to successfully restructure and test software solution for client outsourcing, delivery, and shipments, resulting in 15% reduction in delivery time and identifying additional opportunities for improvement.
Analyzed data at various stages of development and implementation using Excel and basic HP ALM tool, ensuring 20-unit reduction in errors and 10-unit increase in implementation efficiency, identifying opportunities for enhanced data accuracy and streamlined processes.
Education
Bachelor of Interdisciplinary Computing Journalism Engineering -
The University of Kansas
Lawrence, Kansas
08.2022
Leadership Experience
Accenture Chicago Resources: Communications & Networking
Selected as a key member of the Chicago Resources Communications & Networking team.
Led a seamless transition of 676 individuals to Yammer, enhancing team collaboration and communication efficiency.
Managed monthly email invitations, and orchestrated impactful networking events for 60+ attendees, showcasing strong organizational and team-building abilities.
Scholarships
Recipient of the Chick Evans Scholarship at The University of Kansas, Lawrence, Kansas, awarded for academic excellence, a commendable caddie record, outstanding character, and financial need.
Timeline
Divestiture
Accenture Consulting
09.2022 - 01.2023
Technology Architect Analyst
Accenture Consulting
08.2022 - Current
Mainframe Transformation
Accenture Consulting
01.2022 - 09.2023
Technical Upgrade
Accenture Consulting
01.2022 - 09.2023
Business Analyst Summer Intern
Accenture Consulting
06.2021 - 09.2021
Bachelor of Interdisciplinary Computing Journalism Engineering -