Miriam Martin

I currently work as a Receptionist at the front desk greeting, checking in patients and giving them new paperwork to fill out for their appointment. I prepare charts for next day office visits such as printing and giving them the appropriate paperwork to fill out. I have also filled in, in the scheduling office, scheduling patients, scanning paperwork, referrals and answering the phones to reschedule patients. Calling to schedule MRI's CT's etc... any others duties as assigned.

Worked as the Unit Secretary in Outpatient Surgery. I assisted the nurses with any duties as assigned such as calling patients to remind them when to come in. Prepared charts for the surgical staff. Made copies, helped stock rooms, ordered medical supplies as needed etc...

Worked as Front Desk Coordinator putting product tickets into Quick books and Excel
spreadsheets. Filing, copying, and allocating commission amounts for commissioned sales
reps. Worked mostly in Quick Books and Excel. Did other duties as assigned.

Front Desk Receptionist, Chattanooga Family Practice (Rehired), Oct 2017 - Aug 2020,
Chattanooga, TN
Worked front desk checking in patients and verifying insurance, collecting copays and
deductibles. Called patients to collect copays and deductibles during Covid 19 season.
During Covid 19 season 2020 worked outside in full PPE helping patients with IPad Dr.
visits. Helped the lab as needed. Helped billing department with collection invoices and
mailed out invoices to patients. Any other duties as assigned.
Front Desk Receptionist, Physicians Practice Resources, Apr 2017 - Aug 2017,
Chattanooga , TN
Worked the front desk for a Pulmonologist Dr. Suresh Enjeti. Checking in patients and
collecting copays and deductibles. Pulled patient charts, answered phones and called
patients to relay messages from the Pulmonologist and any other duties as assigned.

Blue Card Home Trainee, Blue Cross Blue Shield , Mar 2017 - May 2017, Chattanooga , TN
Training to be a Claims Specialist in the Blue Care Home Department.

Medical Records Payment Specialist, Unum Insurance, Oct 2000 - Sep 2014,
Chattanooga, TN
Medical Records Payment Specialists. Paid Doctors offices and hospitals to copy
medical records and submit for claims processing. Had a corporate visa and American
Express card. Cut and issued checks as appropriate. Worked in multiple systems. Also
worked as an Intake Coordinator within 13 years processing and verifying if they had STD,
LTD, LIFE etc.. Delivered mailed to Disability Payment Specialist. Was a coordinator for my
department events. Was a United Way Campaign leader. Worked in excel and
powerpoint.