Warehouse Worker with extensive hands-on experience improving returns processing and quality control through practical process changes and team coaching. Cuts errors and speeds order turnaround by enforcing barcode checks, accurate recordkeeping, and operator training. Aims to apply operational leadership to raise throughput and maintain shipment accuracy.
Work History
Childcare Provider/Private Nanny
4 Years 7 Months
Private Household - Confidential | San Antonio, Texas | 03.2022 - Current
Provide personalized care. early education, and logistics management for 2 private families with children ranging from infancy - 8 years old.
Coordinated school transportation and managed sudden schedule shifts to ensure consistent childcare.
Adapted daily schedules to align with remote-working parents' requirements, enhancing family support.
WAREHOUSE LEAD - RETURNS, PICK/SORT
10 Months
Lucky Top Inc. | Las Vegas, NV | 11.2020 - 09.2021
Led daily returns sorting team using handheld scanners to process incoming defective inventory accurately.
Inspected returned items, identified issues, and partnered with supervisors or vendors to resolve defects.
Reviewed operations and packaging standards to support quality assurance, shipment accuracy.
Communicated updates through team meetings and one-on-one support to improve warehouse operations.
Trained seasonal staff on pallet jack operation and safe palletizing techniques to lower damage rates.
Scheduled shift assignments to align labor with peak return volumes, shortening processing backlog.
Documented trends in nonconforming items and communicated recovery options to enhance replacement processes.
Coached pick/sort associates on safe pallet jack techniques and load-stabilizing methods to minimize damage during handling.
QUALITY CONTROL TECHNICIAN
6 Months
Hyperion LLC | Las Vegas, NV | 12.2019 - 06.2020
Wrote, updated and enforced quality control operating procedures to keep the facility fully compliant with internal and regulatory requirements
Consistently met quality targets through diligent attention to detail and thorough processes.
Tested finished goods specifications and documented deviations to implement corrective action.
Trained machine operators on sampling protocols and ensured proper label verification to minimize packaging errors.
MILL OPERATOR/PRODUCTION
9 Months
Mountain RoseHerbs | Eugene, OR | 11.2018 - 08.2019
Executed remediation processes in mill operations to ensure safety and compliance.
Coordinated production activities including picking, sorting, and packaging to optimize workflow and maintain product integrity.
Managed shipping processes including expediting, labeling, and palletizing shipments for efficient delivery.
LOADER/PACKAGE HANDLER
6 Months
FedEx Ground | Eugene, OR | 05.2018 - 11.2018
Streamlined staging and loading/unloading of packages to enhance operational flow
Utilized slow periods to proactively address routine tasks, reducing potential delivery service delays
Worked closely with team members to complete daily assignments with team members to carry out daily assignments and achieve team targets