Miriam Miranda
Dallas,TX
Summary
Strategically-minded Director of Business Development Operations known for productivity and efficiency in task completion. Possess specialized skills in market analysis, strategic partnership development, and revenue growth strategies. Excel in leadership, communication, and problem-solving to drive team success and achieve business objectives.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Director of Business Development Operations
Lira Bravo Law
Dallas, TX
04.2023 - Current
- Led strategic initiatives to enhance business development processes.
- Collaborated with legal teams to align operational goals with client needs.
- Developed training programs for staff to improve service delivery standards.
- Analyzed market trends to identify new business opportunities for growth.
- Facilitated communication between departments to streamline project workflows.
- Oversaw budget management to ensure resource allocation aligned with objectives.
- Implemented performance metrics to track effectiveness of business strategies.
- Built relationships with clients and stakeholders to expand network reach.
- Provided guidance on product development initiatives based on customer feedback.
- Organized networking events and trade shows to promote products and services offered by the company.
- Maintained detailed records of all client interactions in order to track progress towards sales goals.
- Monitored customer service levels and identified areas of improvement.
Practice Manager
Lira Bravo Law
Dallas
05.2016 - 04.2023
- Managed daily operations of law practice to ensure smooth workflow.
- Coordinated staffing schedules and trained new team members effectively.
- Oversaw client intake processes and maintained accurate records.
- Facilitated communication between attorneys and clients for case updates.
- Conducted regular meetings to address team concerns and improve morale.
- Evaluated staff performance and provided constructive feedback regularly.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
Senior Paralegal
Lira Bravo Law
Dallas, TX
10.2014 - 05.2016
- Conducted legal research to support case preparation and strategy development.
- Maintained electronic databases of client documents related to cases.
- Communicated with clients to gather information and provide updates on cases.
- Utilized legal management software for document management and case tracking.
- Organized case files and maintained accurate records for attorney review.
- Advised attorneys regarding deadlines associated with filings of pleadings or other documents in court proceedings.
Paralegal
Roy Petty
Dallas, TX
05.2007 - 10.2014
- Prepared legal documents and pleadings for court filings and client meetings.
- Conducted legal research to support case preparation and strategy development.
- Managed case files, ensuring accurate organization and compliance with regulations.
- Managed case files by organizing and maintaining documentation for easy access.
- Communicated with clients to gather information and provide updates on case status.
- Utilized legal software to manage case information and track deadlines effectively.
- Maintained client files according to established protocols.
- Interviewed clients and obtained vital case information to support associates.
Education
Bachelor of Science - Business Administration And Management
Dallas College
Dallas, TX 08.2022 - 09.2025
Associate of Applied Science - Criminal Justice
Everest College
08.2003 - 05.2005
Skills
- Business development
- Client relationship
- Customer service
- Team collaboration
- Data analysis
- Conflict resolution
- Training development
- Operations management
- Client communication
- Staff training
- CRM platforms
- Staff management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Director of Business Development Operations
Lira Bravo Law
04.2023 - Current
Bachelor of Science - Business Administration And Management
Dallas College
08.2022 - 09.2025
Practice Manager
Lira Bravo Law
05.2016 - 04.2023
Senior Paralegal
Lira Bravo Law
10.2014 - 05.2016
Paralegal
Roy Petty
05.2007 - 10.2014
Associate of Applied Science - Criminal Justice
Everest College
08.2003 - 05.2005