Miriam Orellana
Baldwin Park,CA
Summary
Skilled Medical Billing Collector with proven expertise in insurance verification and bilingual communication, honed at Ethos Management and other healthcare settings. Excelled in enhancing collections through meticulous follow-up and denial management, demonstrating a keen understanding of medical terminology and HIPAA compliance. Achieved significant improvements in billing accuracy and efficiency, showcasing a blend of technical proficiency and effective patient interaction.
Overview
11
11
years of professional experience
Work History
Medical Billing Collector
Ethos Management
Alhambra, CA
07.2019 - Current
- Follow up on unpaid hospital inpatient and outpatient claims within established time frames.
- Work denials on assigned accounts, submit corrected claims and appeals as needed in a timely and accurate manner.
- Contact insurance companies via phone or online to check the status of claim payments.
- Maintain detailed records of collection activities including account status updates, payment arrangements, adjustments.
- Verify patient eligibility and contact patients when necessary.
- Verified patient information for accuracy and completeness.
Medical Billing Collector
California Business Bureau/MBS
Monrovia, CA
07.2016 - 07.2019
- Followed up on high-dollar claims.
- Submitted appeals for denied claims in a timely manner.
- Verified patient eligibility and updated patient's records as necessary.
- contacted patients when necessary, and performed other duties as assigned.
Front Desk/Medical Biller
Libra Pain Care
West Covina, CA
08.2014 - 07.2016
- Submitted Medical claims to insurance companies.
- Managed front desk.
- Scheduled appointments
- Called insurance companies to verify patient eligibility and other duties as assigned
Education
Medical Billing and Coding -
UEI College
El Monte, CA05.2014
Liberal Arts -
LACC
Los Angeles, CA06.2003
General Education -
Roosevelt High School
Los Angeles, CASkills
- Microsoft Office (Word, Excel, Outlook)
- Medical billing and collections
- Insurance verification
- Authorization and Billing Follow-Up
- Medical terminology
- Data entry proficiency
- Use of office equipment (copiers, calculators, fax machines, scanners)
- CPR Certified
- Bilingual (fluent in English and Spanish)
- Denial management
- HIPAA compliance
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Billing Collector
Ethos Management
07.2019 - Current
Medical Billing Collector
California Business Bureau/MBS
07.2016 - 07.2019
Front Desk/Medical Biller
Libra Pain Care
08.2014 - 07.2016
Medical Billing and Coding -
UEI College
Liberal Arts -
LACC
General Education -
Roosevelt High School
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