Miriam Sanchez Rodriguez
Milwaukee
Summary
Dedicated and adaptable customer service professional with experience in fast paced restaurant environment. Skilled in multitasking, quick learning, and maintaining flexibility to meet shifting demands. Bilingual with strong communication abilities, ensuring excellent guest interactions. Seeking a high-energy customer service role that offers growth opportunities and strong earning potential.
Overview
3
3
years of professional experience
Work History
To-Go Specialist
Olive Garden
11.2024 - Current
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Host/Restaurant Busser
Olive Garden
12.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Fulfillment Associate
Magellan Promotions
06.2023 - 11.2023
- Boosted efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Packing/Shipping Associate
ICM Corporation
06.2022 - 04.2023
- Assisted staff in shipping processes such as proper handling and storage.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Packed and labeled boxes with maximum efficiency.
- Reduced order processing time through effective communication with warehouse staff and prioritizing tasks.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI11-2025
Skills
- Quick learner
- Flexibility
- Phone etiquette
- Strong multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
To-Go Specialist
Olive Garden
11.2024 - Current
Host/Restaurant Busser
Olive Garden
12.2023 - Current
Fulfillment Associate
Magellan Promotions
06.2023 - 11.2023
Packing/Shipping Associate
ICM Corporation
06.2022 - 04.2023
GED -
Milwaukee Area Technical College
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