Miriam sanmiguel
University Hospital - University Health System
San Antonio,TX
4
years of professional experience
Detail‑oriented Patient Access Specialist with 3+ years of experience in patient registration, insurance verification, and front‑desk operations. Known for delivering accurate data entry, exceptional patient service, and consistent HIPAA‑compliant workflows in fast‑paced clinical environments.
Work History
Patient Access Specialist
3 Years 6 Months- Verified insurance eligibility and benefits, ensuring accurate information for billing processes.
- Collaborated with healthcare providers to streamline patient access workflows, improving operational efficiency.
- Resolved patient inquiries regarding services, appointments, and insurance coverage, ensuring high satisfaction levels.
- Managed check‑in/check‑out procedures for high‑volume outpatient clinics.
- Maintained strict HIPAA compliance and safeguarded patient information.
- Provided front‑desk support, resolving patient concerns with empathy and professionalism.
Education
High School Diploma
Skills
Insurance verification
Eligibility determination
Patient registration
Documentation accuracy
HIPAA compliance
Customer service
Spanish and English fluency
Multitasking
Teamwork
Professionalism and ethics
Timeline
Patient Access Specialist
University Hospital - University Health System
02.2023 - CurrentRead More
Harlandale High School
High School Diploma
Read More