Jennifer Iorio
Middle Grove
Summary
Medical office Experience (15+ Years)
Medical Records (1 Year)
Medical Scheduling (10+ Years)
Insurance Verification (15 + Years)
Hospital Experience (18+ Years)
Medent, Epic, Smart Board,Meditech,Care Management (15+ Years)
Medical Billing (18+ Years) Detail-oriented Patient Access Specialist with expertise in patient registration, insurance verification, and appointment scheduling. Committed to enhancing patient experiences through exceptional customer service and efficient process management.
Overview
19
19
years of professional experience
Work History
Patient Access Specialist
Saratoga Hospital
Saratoga Springs
02.2007 - Current
- Performed general office duties such filing paperwork, answering the phone, making appointments and taking payments from clients.
- Faxing documents.
- Medical Records
- Registration of patients for urgent care, oncology, infusion.
- Scheduling of appointments for radiology testing.
- Running Insurances as well as obtaining authorzations
- Pre registering patients for upcoming appointments
Education
Some College (No Degree) - Early Childhood Education
Adirondack Community College
Queensbury, NYSkills
- Patient registration
- Insurance verification
- Appointment scheduling
- Medical record management
- Authorization processing
- Customer service
- Healthcare compliance
- Policies and procedures
- Data entry accuracy
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Critical thinking
- Specialist referrals
- Patient interviewing
- Healthcare software
- Eligibility determination
- Co-payment collection
- Front desk operations
- Exceptional communication
- Solution implementation
- Financial obligation determination
- Authorization verification
- Insurance billing
- Data entry proficiency
- Professionalism and ethics
- Medical terminology
- Records maintenance
- Insurance company billing
- Patient education
- Medical coding
- Appointment reminders
- Policy understanding
- Patient check-in
- Privacy regulations knowledge
- Multitasking and organization
- Pre-admission requests
- Friendly and outgoing
- Complaint processing
- Healthcare systems navigation
- Health insurance knowledge
- Health information obtainment
- Information collection
- HIPAA compliance
- Insurance information collection
- Patient scheduling
Timeline
Patient Access Specialist
Saratoga Hospital
02.2007 - Current
Some College (No Degree) - Early Childhood Education
Adirondack Community College