Miriam Stephens
Carrollton,GA
Overview
7
7
years of professional experience
Work History
Licensed Agent
COUNTRY Financial
03.2025 - Current
- Developed customized insurance solutions to meet client needs and enhance satisfaction.
- Conducted comprehensive risk assessments to identify coverage gaps for clients.
- Educated clients on policy options, ensuring informed decisions and compliance with regulations.
- Built and maintained strong relationships with clients, leading to increased referrals and renewals.
Licensed Agent/Customer Service
State Farm
03.2022 - 01.2025
- Licensed Agent in sales for Auto, Home, Life, & Health
- Assisted in billing questions and updates
- Handled morning reports and distribution
Cashier/Customer Service
Regal Cinemas
08.2019 - 11.2024
- Assisted all incoming customers
- Handled customer complaints
- Cash operations
- Cleaned theaters, bathrooms, and lobby
- Managed stock and display of sales items
Deli Associate
Kroger Deli
11.2021 - 08.2022
- Assisted customers with store questions
- Slices cold cuts/deli meats
- Organized and maintained a clean working environment
- Stocked bakery/deli shelves
Licensed Agent/Front Desk
J&P Jenkins LLC
08.2020 - 02.2022
- Handled insurance payments/customer questions
- Answered phones
- Input all customer information into system
- Organized filing
- Contacted leads
- Bound commercial insurance policies
Education
High School Diploma - or equivalent
Cedartown High School
05.2017
Skills
Office Management
Customer Service/Care
Communication
Organization
High volume data entry
Cold Calling
Attention to detail
Timeline
Licensed Agent
COUNTRY Financial
03.2025 - Current
Licensed Agent/Customer Service
State Farm
03.2022 - 01.2025
Deli Associate
Kroger Deli
11.2021 - 08.2022
Licensed Agent/Front Desk
J&P Jenkins LLC
08.2020 - 02.2022
Cashier/Customer Service
Regal Cinemas
08.2019 - 11.2024
High School Diploma - or equivalent
Cedartown High School