Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Miriam Sullivan

Minneapolis,MN

Summary

Highly organized and results-driven automotive professional with over 2 years of experience in new vehicle inventory management, lot operations, and dealership administration. Proven ability to lead and motivate staff, maintain precise inventory records, and ensure optimal vehicle presentation to drive sales performance. Adept at managing cross-functional teams, including lot attendants and reception staff, while providing high-level administrative support to the General Manager. Strong knowledge of dealership systems and operations with a commitment to efficiency, accuracy, and delivering an exceptional customer experience.

Overview

4
4
years of professional experience

Work History

New Car Inventory Manager

Inver Grove Honda
06.2023 - Current

Inventory Management: Lot & Staff Management: Assistant to the General Manager:

  • Maintain accurate records of all new vehicle inventory using dealership management software (CDK, Vinsolutions, Vauto).
  • Ensure timely and correct receiving, stocking, and tagging of new vehicles.
  • Coordinate vehicle transfers, dealer trades, and transportation logistics.
  • Monitor aging inventory and collaborate with the sales team to develop pricing and promotional strategies.
  • Perform regular lot audits and reconcile discrepancies.
  • Supervise and schedule lot attendants to maintain clean, organized, and presentable vehicle displays.
  • Oversee the movement, staging, and merchandising of new vehicles.
  • Ensure all vehicles are photo-ready and posted online accurately and promptly.
  • Manage the receptionist’s schedule and responsibilities, ensuring excellent customer service at the front desk.
  • Provide administrative support to the General Manager, including calendar management, internal communications, and meeting coordination.
  • Assist in preparing reports, presentations, and dealership performance summaries.
  • Serve as a liaison between the GM and other department managers, vendors, and corporate partners.
  • Support daily dealership operations and help implement strategic initiatives as directed.

Administrative Assistant

Electro Mechanical Industries
11.2021 - 06.2023
  • Operated a multi-line phone system, routed calls, delivered messages, and greeted visitors to ensure smooth front-office communication.
  • Managed incoming and outgoing mail, tracked shipments, and maintained accurate corporate records.
  • Monitored office supply inventory, restocked materials, and placed purchase orders to support daily operations.
  • Coordinated office equipment repairs and maintenance by liaising with external vendors for timely service.
  • Scheduled staff meetings and client appointments, maintaining calendars for multiple team members.
  • Processed payroll by collecting timekeeping data, verifying records, and resolving employee discrepancies.
  • Maintained HR records, including staff directories and policy handbooks, to support compliance and internal communication.
  • Generated and mailed customer invoices, processed payments, and updated account information accurately.
  • Reviewed and validated vendor invoices for proper documentation before submitting for payment.
  • Created and maintained organized filing systems, prepared reports, and supported team productivity through document management and meeting coordination

Director of Business Development

Express Employment Professionals
05.2021 - 11.2021
  • Identify and develop new B2B sales opportunities by prospecting, cold calling, and networking with businesses in need of staffing solutions.
  • Build and maintain strong client relationships by understanding their workforce needs and providing customized employment solutions.
  • Conduct on-site client visits to present services, negotiate contracts, and ensure satisfaction with staffing performance.
  • Collaborate with internal recruiting teams to ensure timely and accurate placement of candidates based on client requirements.
  • Meet or exceed sales targets and KPIs by consistently generating leads, closing deals, and expanding existing accounts.

Skills

    Inventory Management

    Team Leadership

    Dealer Trade Coordination

    Administrative Support

    Process Improvement

    Lot Organization & Presentation

    Reporting & Documentation

    Cross-Department Coordination

    Key & Asset Management

Accomplishments

• Developed and implemented an efficient lot organization system, improving vehicle accessibility and display flow.

• Led and trained lot staff on daily procedures and vehicle maintenance, enhancing team productivity and accountability.

• Supervised receptionist team to ensure exceptional customer service and smooth front-desk operations.

• Conducted monthly inventory/ key audits and reporting procedures, improving data accuracy and dealership readiness for audits.

• Acted as primary administrative liaison for the General Manager and General Sales Manager, handling scheduling, reporting, and special projects.

• Coordinated with sales and service departments to ensure seamless communication and vehicle availability.

• Supported dealership events and promotions by managing vehicle displays and coordinating cross-departmental logistics.

• Effectively collaborates with sales, service, and finance departments to align inventory with business needs.

Timeline

New Car Inventory Manager

Inver Grove Honda
06.2023 - Current

Administrative Assistant

Electro Mechanical Industries
11.2021 - 06.2023

Director of Business Development

Express Employment Professionals
05.2021 - 11.2021
Miriam Sullivan