Miriam Tveit
Seattle,WA
Summary
Dedicated retail associate with over 4 years of experience in customer service and sales. Proven expertise in creating attractive merchandise displays and effectively engaging with customers to enhance their shopping experience. Successfully maintained cleanliness and organization within sales environments. Eager to bring exceptional communication and organizational skills to a dynamic team, aligning with the objectives of potential employers.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Security Officer
Allied Universal Event Services
05.2025 - Current
Retail Sales Associate
Fanatics
08.2022 - 09.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Retail Associate
PRO SHOP SEAHAWKS/SOUNDERS
06.2019 - 10.2022
- Addressed customer inquiries regarding merchandise and provided expert advice on product selection.
- Maintained cleanliness of display cases, shelves, and aisles to ensure an inviting shopping experience.
- Engineered and arranged advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and enhance sales.
Crossing Guard
SEATTLE PUBLIC SCHOOLS
03.2018 - 06.2019
- Ensured the safe passage of students across busy intersections while addressing any safety concerns that arose during school commutes.
Education
Certified Nursing Assistant - Nursing
L.H. Bates Technical Schools
Tacoma, United States06.1983
Skills
Access control
CCTV monitoring
Crime prevention
Emergency management
Stationary surveillance
Superior customer service
Access control management
Entrance control
Shift work experience
Identification verification
Premises patrol
Reliability
Punctuality
Vehicle inspections
Work ethic
Keen observer
ID verification
Certification
License to serve alcohol, A Plus Server Education/online, 2019-06-01
Timeline
Security Officer
Allied Universal Event Services
05.2025 - Current
Retail Sales Associate
Fanatics
08.2022 - 09.2025
Retail Associate
PRO SHOP SEAHAWKS/SOUNDERS
06.2019 - 10.2022
Crossing Guard
SEATTLE PUBLIC SCHOOLS
03.2018 - 06.2019
Certified Nursing Assistant - Nursing
L.H. Bates Technical Schools