Ramon Rivera
Las Vegas,NV
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Energetic Busser with many years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service.
Overview
10
10
years of professional experience
Work History
Busser
Javiers
Las Vegas, NV
02.2024 - Current
- Provided assistance to other bussers or waitstaff when needed.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Stocked service stations with ice, napkins and straws.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Stocked customer service stations with paper products or beverage preparation items.
- Took initiative to help others whenever necessary.
- Communicated with kitchen staff regarding any special requests from customers.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Food Runner
KOI restaurant
Las Vegas, NV
01.2018 - 12.2023
- Removed dishes and glasses from tables for cleaning.
- Ensured that all orders were correct before leaving the kitchen area.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Participated in ongoing training to enhance job skills and knowledge.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in training new staff members on restaurant operations and procedures.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Delivered food to guests in a timely manner while following safety protocols.
- Organized food orders and ensured accuracy of items served to customers.
Cook's Assistant
The Boiling Crab
Las Vegas, NV
03.2015 - 11.2015
- Carried out basic cooking duties such as reducing sauces and parboiling food.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Measured ingredients required for specific food items being prepared.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Cleaned and sanitized utensils, dishes or silverware.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Monitored temperatures of prepared food and cold-storage areas.
- Developed variety of menu items to cater to customers with food allergies and diet restrictions.
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Followed health and safety regulations while handling food and beverages.
- Accurately weighed ingredients for each dish in order to maintain portion control standards.
- Observed food safety and sanitation protocols to reduce germ spread.
- Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
Education
Some College (No Degree) - Engineer
Universidad Gerardo Barrios
El Salvador Skills
- Table reset
- Station restocking
- Dining room cleaning
- Dish collection
- Food running
- Efficient table clearing
- Customer service excellence
- Proper glassware handling
- Performance improvement
- Reliability and punctuality
- Training and coaching
- Beverage service
- Cleaning and sanitizing
- Multitasking and organization
- Decision-making
- Cleanliness maintenance
- Positive attitude
- Time management
- Food safety
Timeline
Busser
Javiers
02.2024 - Current
Food Runner
KOI restaurant
01.2018 - 12.2023
Cook's Assistant
The Boiling Crab
03.2015 - 11.2015
Some College (No Degree) - Engineer
Universidad Gerardo Barrios