Overview
Work History
Education
Languages
Timeline
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Mirna Chakhachiro

Lakeland,FL

Overview

2
2
years of professional experience

Work History

Customer Serive & Money Services Associate

Walmart
04.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Established strong customer relationships by offering personalized assistance with banking services and transactions.
  • Loaded customer credit cards and signed up new customers for card programs.
  • Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
  • Performed various money center services to customers.

Front End Associate

Walmart
07.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Boosted customer loyalty, remembering regular customers' names and preferences.

Asset Protection Associate

Walmart
11.2023 - 01.2024
  • Controlled reduction of loss inventory by protecting company assets.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.

Education

Bachelor Of Science - Forensic Studies And Justice

University of South Florida
Tampa, FL
05.2024

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Customer Serive & Money Services Associate

Walmart
04.2025 - Current

Asset Protection Associate

Walmart
11.2023 - 01.2024

Front End Associate

Walmart
07.2023 - Current

Bachelor Of Science - Forensic Studies And Justice

University of South Florida

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Mirna Chakhachiro