Mirna Flores
Queens,NY
Summary
Bi-Lingual, skilled and experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and various areas. Focused on always producing high-quality and professional results. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
14
14
years of professional experience
Work History
Office Building Cleaner
Baby Broom Cleaning Services
01.2014 - Current
- Improved office cleanliness by performing daily & weekly cleaning tasks.
- Complete grounds maintenance such as keeping sidewalks clean by sweeping, removing all types of debris and hosing down with cleaning solutions.
- Cleaned lobby and reception areas ensuring employee and visitors safety.
- Dusted and polished furniture, surfaces and equipment to remove dust and grime.
- Cleaned desks, office equipment, walls, filing cabinets, and countertops.
- Swept and mopped floors to remove dirt and debris.
- Disinfected high-touch surfaces, doorknobs and light switches.
- Emptied trashcans and transported waste to collection areas.
- Disinfected microwaves, coffee makers and refrigerators.
- Cleaned restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised inventory of facility restroom & cleaning supplies.
- Submitted reorder requests for products as needed to prevent shortages.
- Followed strict guidelines during cleaning for safe use of chemicals & machinery.
- Organized and used industrial cleaning products following strict safety procedures.
- Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
- Performed daily facility cleaning floors, wiping down glass entryways.
- Moved bulk trash to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas, upholstery and other fabrics throughout building.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs or major maintenance concerns and escalated to supervisor.
- Used hand trucks or manually lifted supplies, equipment and furniture.
- Collaborated with supervisor/ reception desk to address any maintenance issues or special requests.
- Operation of Freight Elevator.
- Demonstrated flexibility when adapting to new protocols or adjusting schedules based on business changing needs.
- Escorting outside vendors to perform tasks i.e. Pest Control, Verizon, Sprinkler & Alarm system.
- Earned recognition for consistent punctuality, professional demeanor, and commitment to providing top-quality cleaning services.
Food DrinklPrep/Food Prep/Cashier Assistant
Dunkin Donuts Baskin Robbins
01.2010 - 12.2013
- Met needs of customers through polite, friendly and attentive service.
- Learned duties for various positions and provided backup at key times.
- Made ice cream cakes, coffee, tea, and sandwiches.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Education
Skills
- Bilingual
- Strong Work Ethic
- Workplace Safety Standards and Protocols
- Conscientious and Detail-Oriented
- Team Collaboration
- Adaptable and Flexible
- Reliability and punctuality
Timeline
Office Building Cleaner
Baby Broom Cleaning Services
01.2014 - Current
Food DrinklPrep/Food Prep/Cashier Assistant
Dunkin Donuts Baskin Robbins
01.2010 - 12.2013
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