Mirna Zelaya
Victorville,CA
Summary
Results-driven Operations leader with over 15 years of progressive experience at GEODIS, specializing in warehouse management, team leadership, and process improvements. Proven expertise in labor planning and driving operational excellence, consistently recognized for building high-performing teams and implementing best practices that ensure safety and compliance. Committed to fostering a culture of continuous improvement and operational efficiency. Eager to embrace a challenging opportunity that leverages skills for ongoing growth and organizational success.
Overview
12
12
years of professional experience
Work History
Operations Manager
GEODIS
Rialto, CA
03.2021 - Current
- Guided and develop high-potential team members into Supervisor/Manager roles, strengthening the internal leadership pipeline.
- Managed daily profit and loss (P&L) responsibilities, overseeing labor and supply costs while auditing all orders.
- Reviewed work instructions and identified opportunities for process improvements, resulting in significant reductions in processing time.
- Led multiple projects, including the successful execution of various New Product Introduction (NPI) initiatives and building relocations, through strategic planning and implementation. Contributed to the success of multiple startup, enhancing overall business performance.
- Collaborated with the Safety department to ensure a secure and compliant work environment for all teams.
Assistant Manager
GEODIS
Rialto, CA
02.2020 - 03.2021
- Ensure all shipments are accounted for and make service.
- Trained, mentored and motivated employees to maximize team productivity.
- Oversee the outbound Express and dock department for the Apple RFL Business.
- Schedule and manage staff ranging from 30- 80 associates during normal and peak operations.
- Setup and manage new product launches.
- Assist the customer with inquires and prioritize express shipments and tasks per their request.
- Ordering/planning only supplies needed for all department in RFL. Tracking supplies daily and utilizing forecast to determine qty that are needed.
Operation Supervisor
GEODIS
Rialto, CA.
06.2015 - Current
- Oversee the outbound Express and dock department for the Apple RFL Business.
- Schedule and manage staff ranging from 30- 65 associates during normal and peak operations.
- Setup and manage new product launches.
- Manage 3 to 15 outbound shipments a day making sure all trailers meet cut times.
- Oversee the shipments for new store openings. Ensuring the shipments are accurate and in pristine conditions.
- Assist the customer with inquires and prioritize express shipments and tasks per their request.
- Ordering/planning only supplies needed for all department in RFL. Tracking supplies daily and utilizing forecast to determine qty that are needed.
- Assisted with the re-warehousing /Expansion in RFL.
Step Up Supervisor
Ozburn-Hessey Logistics LLC
Rialto, CA
01.2015 - 06.2015
- Responsible for overseeing and delegating work responsibilities for 10-20 warehouse employees.
- Managed day to day warehouse outbound operations including supervision of auditors, cycle counters, truck loading and pick/ pack operations.
- Worked on improving work instruction and employees training.
- Ensured all employees were following the correct procedure. Provided direction and support to all employees to improve accuracy and productivity.
- Coached, developed and discipline employees when necessary.
- Worked on multiple successful projects by over seeing daily cycle counts to improve our DPPM, New store openings and assisted in the setup for all new product launches.
Operations Team Lead
Ozburn-Hessey Logistics
Rialto, CA
08.2014 - 01.2015
- Assisted the outbound supervisors by ensuring all pickers were following all processes.
- Identified and corrected any item setup errors each day to make sure we were meeting the customers demands.
- Responsible for creating and re-slotting pick fronts daily to improve pickers productivity.
- Assisted management in finding solutions to resolve any customer issues.
- Communicated with the carrier to notify when shipments are ready and requested ETA for pickup.
- Took on additional job duties, including Dock functions and special projects during the re-warehousing of RFL to Rialto, resulting in meeting project target dates.
Education
General Education - undefined
Roosevelt High School
Los Angeles, CA2006
Skills
- Bi-literate(Spanish-English)
- Project leader
- Operational labor management
- Customer engagement
- Team building/employee development
- P&L Tracking and reporting
- Proficient in Synapse, SAP, SEMs and Coupa Procurement
- Budget management
Timeline
Operations Manager
GEODIS
03.2021 - Current
Assistant Manager
GEODIS
02.2020 - 03.2021
Operation Supervisor
GEODIS
06.2015 - Current
Step Up Supervisor
Ozburn-Hessey Logistics LLC
01.2015 - 06.2015
Operations Team Lead
Ozburn-Hessey Logistics
08.2014 - 01.2015
General Education - undefined
Roosevelt High School