Mirna Orquidea Javier Hernandez
The Bronx,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Bilingual Heath Insurance Service Specialist
New York State of Health
New York, NY
10.2022 - Current
- Assisting enrolling in different programs of health insurance such as Medicaid, Essential plan, Child Health Plus, etc.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies HIPAA and refers callers to alternate sources when appropriate.
Pharmacy Technician
Walgreen's Pharmacy
New York, NY
12.2020 - 08.2022
- Filling prescriptions: Collecting information from patients or health professionals, measuring and preparing medications, and packaging and labeling prescriptions.
- Managed inventory by organizing stock, tracking shortages, and restocking medications.
- Provided customer service by helping customers pick up prescriptions, answering questions, and referring patients to pharmacists.
- Ensured compliance with laws and regulations, while adhering to HIPAA guidelines and patient privacy rules.
- Completed administrative tasks by processing insurance claims, filing paperwork, and entering patient information into a computer system.
Education
Associate of Science - Business Administration: Healthcare Management
La Guardia Community College
New York, NY12-2023
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
The Bronx, NYPhlebotomy Technician -
New York Medical Training
New York, NY07-2021
EKG Technician -
New York Medical Training
New York, NY06-2021
Skills
- Fluent in Spanish
- Data Entry
- Knowledge of Microsoft Word, Excel, and PowerPoint
- Insurance knowledge
Timeline
Bilingual Heath Insurance Service Specialist
New York State of Health
10.2022 - Current
Pharmacy Technician
Walgreen's Pharmacy
12.2020 - 08.2022
Associate of Science - Business Administration: Healthcare Management
La Guardia Community College
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
Phlebotomy Technician -
New York Medical Training
EKG Technician -
New York Medical Training
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