Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mirnes Becarevic

East Hartford,CT

Summary

Hardworking and passionate job seeker with strong customer service skills in various fields eager to secure a finance position. Ready to learn and help the team achieve company goals and success.

Overview

5
5
years of professional experience

Work History

Lead Gutter Technician

Tru Team/Collins & Co
02.2024 - Current


  • Developed strong relationships with clients, resulting in repeat business and positive referrals.
  • Increased overall team efficiency by streamlining communication channels between technicians, sales staff, suppliers, and clients.
  • Improved customer satisfaction by providing timely and efficient gutter installation services.
  • Enhanced team productivity with thorough training and skill development programs for new technicians.
  • Executed tasks within time and budget constraints.

Seasonal Courier

FedEx Ground
02.2023 - 04.2023
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.

Courier

FedEx Express
10.2021 - 04.2022
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Verified package information to check for accuracy and completeness.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.

Sales Executive

Axe Elite
05.2021 - 10.2021
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

CSR/Relationship Manager

Bank of America
04.2020 - 05.2021
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
  • Assisted customers with account set-up, enabling smooth transitions into using the company's products or services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High School Diploma -

Sport And Medical Sciences Academy
Hartford, CT
06-2024

Skills

  • Team leadership
  • Problem-solving
  • Time management
  • Money handling
  • Vault operations
  • Safety compliance
  • Training and mentoring
  • Customer focus
  • Complaint handling
  • Customer service

Languages

English
Native or Bilingual
Croatian
Native or Bilingual

Timeline

Lead Gutter Technician

Tru Team/Collins & Co
02.2024 - Current

Seasonal Courier

FedEx Ground
02.2023 - 04.2023

Courier

FedEx Express
10.2021 - 04.2022

Sales Executive

Axe Elite
05.2021 - 10.2021

CSR/Relationship Manager

Bank of America
04.2020 - 05.2021

High School Diploma -

Sport And Medical Sciences Academy

Similar Profiles

CREATE PROFILE