Miroslav Marshalkin

• Led hiring, onboarding and training of new hires to fulfill business requirements
• Developed and implemented strategies to achieve business goals
• Developed systems and procedures to improve operational quality and team efficiency
• Analyzed and reported on key performance metrics to senior management
• Increased profit by streamlining operations

Over the course of five years was able to wear different hats in terms of responsibilities and roles, grew from web-master to a Operations Manager.

• Designed, built and improved major company's operations
• Identified and analyzed problems and implemented successful corrective actions
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention

• Developed key operational initiatives to drive and maintain substantial business growth
• Identified new revenue generation opportunities to maximize profitability
• Developed and maintained relationships with external vendors and clients