Mirta Jones
Valdosta,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Inspector General Manager
United States Air Force, USAF
03.2023 - 03.2024
- Trained inspectors on proper techniques, standards, and best practices for conducting inspections.
- Ensured regulatory compliance by conducting regular reviews of organizational policies, procedures, and operations.
- Reduced instances of fraud and corruption through proactive monitoring and enforcement efforts.
- Provided expert guidance to staff members regarding the interpretation of rules, regulations, policies, and procedures relevant to their job duties.
Operations Manager
United States Air Force
01.2021 - 03.2023
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth for military and civilian personnel.
- Oversaw 7 facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed robust contingency operation plans to ensure mission continuity during unforeseen disruptions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed and implemented Security & Law Enforcement strategies to maximize customer satisfaction.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised 120 operations staff and kept military members compliant with Department of Defense policies and procedures.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
Bachelor of Science - Criminal Justice
Southwestern College
Winfield, KS2011
Skills
- Data Analytics
- Policy analysis
- Internal Controls
- Regulatory knowledge
- Compliance Monitoring
- Investigative expertise
- Project Planning
- Spanish Cross-cultural communication
Languages
Spanish
Full Professional
Timeline
Inspector General Manager
United States Air Force, USAF
03.2023 - 03.2024
Operations Manager
United States Air Force
01.2021 - 03.2023
Bachelor of Science - Criminal Justice
Southwestern College