Summary
Work History
Education
Skills
Idiomas
Timeline
Generic
Mirtha Cecilia Valderrama Pacheco

Mirtha Cecilia Valderrama Pacheco

Yonkers,NY

Summary

Dynamic professional with extensive experience in cash handling, customer service, and transaction processing within fast-paced retail environments. Leverages exceptional communication skills and meticulous attention to detail to drive customer satisfaction and enhance operational efficiency. Proven ability to maintain accuracy while effectively resolving conflicts, contributing to a positive shopping experience. Committed to fostering a welcoming atmosphere that encourages customer loyalty and repeat business.

Work History

Logistics Associate

Amazon Prime Products
Madrid
2024 - 2025
  • Coordinated inventory management and tracking using advanced logistics software.
  • Streamlined order fulfillment processes to enhance operational efficiency.
  • Oversaw shipping and receiving operations, ensuring timely deliveries and accuracy.
  • Mentored junior associates on best practices in logistics procedures and safety protocols.
  • Developed and implemented process improvements that reduced transit times significantly.
  • Collaborated with cross-functional teams to enhance communication and workflow effectiveness.
  • Improved warehouse efficiency by implementing innovative inventory management techniques.
  • Tracked orders and notified customers of status or potential delays.

Cajera salon de juego, Operadora de apuestas deportivas Sportium.

Operlago, S.L.U
Madrid
01.2023 - 2024
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Assisted customers with product inquiries, ensuring high levels of satisfaction.
  • Managed cash drawer, balancing at the end of shifts to ensure financial accuracy.
  • Identified inventory discrepancies and reported issues to management for resolution.
  • Collaborated with team members to achieve daily sales goals and promote store initiatives.

Cajera salon de juego, Operadora de apuestas deportivas Sportium.

Recreativos Guadalhorce, S.L.
Madrid
01.2018 - 2023
  • Implemented streamlined checkout processes, reducing wait times for customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Secundaria -

CEP: Albert Einstein
Lima, Peru
01.1993

Primaria - undefined

CEP: Catolica las Mercedes
Lima, Peru
01.1988

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Store cleaning
  • Reliability and punctuality
  • Preparing bank deposits
  • Order packing

Idiomas

Español
Italiano

Timeline

Cajera salon de juego, Operadora de apuestas deportivas Sportium.

Operlago, S.L.U
01.2023 - 2024

Cajera salon de juego, Operadora de apuestas deportivas Sportium.

Recreativos Guadalhorce, S.L.
01.2018 - 2023

Primaria - undefined

CEP: Catolica las Mercedes

Logistics Associate

Amazon Prime Products
2024 - 2025

Secundaria -

CEP: Albert Einstein

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Mirtha Cecilia Valderrama Pacheco