Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Miruslaba Quezada

Beaverton,OR

Summary

Dedicated professional with strong customer service skills and proven problem-solving abilities. Experienced in supervising teams to enhance operations and ensure customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Stanfords Tanasbourne
Hillsboro, Oregon
07.2025 - Current
  • Supervised daily operations to ensure smooth workflow and team collaboration.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.

Server

Stanfords Steakhouse and Bar
Hillsboro, Oregon
06.2021 - Current
  • Maintained cleanliness and organization of dining area throughout service shifts.
  • Collaborated with kitchen staff to fulfill special requests and dietary needs.
  • Assisted in training new servers on menu offerings and service standards.
  • Resolved customer complaints professionally to maintain satisfaction and loyalty.

Volunteer

Kaiser Permanente
Beaverton, Oregon
01.2024 - 01.2025
  • Provided companionship to patients during hospital stays.
  • Organized and maintained cleanliness in waiting areas and patient rooms.
  • Collaborated with healthcare staff to facilitate patient comfort.
  • Delivered essential supplies and materials to various departments.
  • Supported patient intake processes by greeting visitors warmly.
  • Organized patient rooms, restocked supplies, and tidied up common areas.

Busser

Swagat Fine Indian Cuisine
Beaverton, Oregon
06.2017 - 06.2018
  • Cleared and set tables promptly for incoming guests.
  • Supported staff during busy shifts to enhance service flow.
  • Communicated effectively with team members for smooth operations.
  • Followed health and safety guidelines to ensure customer satisfaction.
  • Took initiative to help others whenever necessary.

Education

Bachelor of Science - Biology

Portland State University
Portland, OR
06-2026

High School Diploma -

Aloha Highschool
Beaverton
06-2022

Elementary -

Aloha Huber Park
Beaverton

Skills

  • Customer service
  • Laboratory techniques
  • Problem solving
  • Time management
  • Patient care
  • Record management
  • Venipuncture expertise
  • Patient identification accuracy

Accomplishments

  • Dual language medal in sixth grade for speaking english and spanish fluently in an educational environment and work environment
  • Multiple Honor roll awards for GPA of 3.5-4.0 from sixth grade to senior year of high school
  • Graduated with a 3.95 GPA
  • Was part of a child development class for two years accumulating about twenty hours per semester in a classroom environment learning how kids three to five years old interact and develop, that lead to growth in communication and patience with not only dealing with kids but mentally challenged kids as well, like kids with autism, learning disabilities and even language barriers.
  • Part of latino leadership for all my freshman year of highschool, created activities and learned more about culture, worked in a group setting to create events for the whole school and make sure they were planned and executed efficiently.
  • Played softball for almost three years developed team working skills, and commitment
  • Consistently maintained high customer satisfaction ratings
  • Recognized as employee of the month for outstanding performance and team contributions.
  • Learned the basics of ASL, in my first term of my freshman year of college

Languages

English
Professional
Spanish
Professional

Certification

  • Certified Phlebotomist
  • BLS certified
  • Food handler Card
  • Alcohol Awareness certification

Timeline

Supervisor

Stanfords Tanasbourne
07.2025 - Current

Volunteer

Kaiser Permanente
01.2024 - 01.2025

Server

Stanfords Steakhouse and Bar
06.2021 - Current

Busser

Swagat Fine Indian Cuisine
06.2017 - 06.2018

Bachelor of Science - Biology

Portland State University

High School Diploma -

Aloha Highschool

Elementary -

Aloha Huber Park