Dedicated professional with strong customer service skills and proven problem-solving abilities. Experienced in supervising teams to enhance operations and ensure customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Stanfords Tanasbourne
Hillsboro, Oregon
07.2025 - Current
Supervised daily operations to ensure smooth workflow and team collaboration.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed and supervised team of 15 employees in daily operations.
Server
Stanfords Steakhouse and Bar
Hillsboro, Oregon
06.2021 - Current
Maintained cleanliness and organization of dining area throughout service shifts.
Collaborated with kitchen staff to fulfill special requests and dietary needs.
Assisted in training new servers on menu offerings and service standards.
Resolved customer complaints professionally to maintain satisfaction and loyalty.
Volunteer
Kaiser Permanente
Beaverton, Oregon
01.2024 - 01.2025
Provided companionship to patients during hospital stays.
Organized and maintained cleanliness in waiting areas and patient rooms.
Collaborated with healthcare staff to facilitate patient comfort.
Delivered essential supplies and materials to various departments.
Supported patient intake processes by greeting visitors warmly.
Organized patient rooms, restocked supplies, and tidied up common areas.
Busser
Swagat Fine Indian Cuisine
Beaverton, Oregon
06.2017 - 06.2018
Cleared and set tables promptly for incoming guests.
Supported staff during busy shifts to enhance service flow.
Communicated effectively with team members for smooth operations.
Followed health and safety guidelines to ensure customer satisfaction.
Took initiative to help others whenever necessary.
Education
Bachelor of Science - Biology
Portland State University
Portland, OR
06-2026
High School Diploma -
Aloha Highschool
Beaverton
06-2022
Elementary -
Aloha Huber Park
Beaverton
Skills
Customer service
Laboratory techniques
Problem solving
Time management
Patient care
Record management
Venipuncture expertise
Patient identification accuracy
Accomplishments
Dual language medal in sixth grade for speaking english and spanish fluently in an educational environment and work environment
Multiple Honor roll awards for GPA of 3.5-4.0 from sixth grade to senior year of high school
Graduated with a 3.95 GPA
Was part of a child development class for two years accumulating about twenty hours per semester in a classroom environment learning how kids three to five years old interact and develop, that lead to growth in communication and patience with not only dealing with kids but mentally challenged kids as well, like kids with autism, learning disabilities and even language barriers.
Part of latino leadership for all my freshman year of highschool, created activities and learned more about culture, worked in a group setting to create events for the whole school and make sure they were planned and executed efficiently.
Played softball for almost three years developed team working skills, and commitment
Consistently maintained high customer satisfaction ratings
Recognized as employee of the month for outstanding performance and team contributions.
Learned the basics of ASL, in my first term of my freshman year of college