Mirza Medina

Dedicated and experienced Insurance Verifications Representative with 8 years of tenure at Children's Hospital

• Exceptional understanding of medical referrals and authorizations
• Trained and helped onboard new hires
• Have contributed to High Dollars daily goals and productivity
• Identified discrepancies with insurance companies and lowered denial volumes with Cardiology team
• Worked with Oncology to help provide proper documentation and CPT code requirements to streamline and minimize authorization denials for chemotherapy
• Optimizing the overall workflow for Oncology authorizations
• Cross-trained between multiple departments e.g; Oncology, Radiology, Cardiology, Genetics, and clinic
• Ensuring accurate insurance information and maximizing revenue
• Direct communication with Administrative Supervisors to report data of productivity through excel reports
• Managed all Medical Record released to outside facilities.

• Medical interpreter with fluency in Spanish and English
• Facilitated communication between doctors and therapists during appointments for Spanish speaking community
• Ability to translate medical terminology fast and efficient
• Meeting with patients before and after their appointment to go over their questions and concerns
• Helped Schedule future appointments
• Translated any written instructions.
• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.

• Dedicated and motivated to assist and meet the needs at Broomfield Arista Therapy care
• Only Therapy aide to have cross-trained for both Rev Cycle and Aide duties
• Managed patients Registrations, verifying demographics and updating information
• Managed referral work queue
• Created provider scheduling templates while maintaining providers preferences in mind
• Epic super user
• Ordered and maintained the daily needs of the clinic using Epro
• Assisted in Physical, Speech, and Feeding therapy.
• Coordinated scheduling of appointments to maximize efficiency within busy clinic environments.
• Maintained accurate documentation of patient progress notes, facilitating effective communication among healthcare professionals in Epic.