Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Misael Chavez

El Paso,TX

Summary

Dynamic and passionate leader with proven experience at Chick-Fil-A, excelling in team management and training. Recognized for fostering a positive work environment and enhancing guest experiences. Bilingual in English and Spanish, I leverage strong leadership qualities to drive team success and ensure operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Team Leader

Chick-fil-A
05.2024 - Current
  • Mentored new employees, fostering a positive work environment and supporting professional growth.
  • Ensure the team is providing an excellent experience during their visit.
  • Resolved any issues guests may have experienced during their visit.
  • Ensured all money and deposits were accounted for at the end of the day.

Drive-Thru Team Trainer

Chick-fil-A
09.2023 - 05.2024
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained new team members in the different positions that makes up a Chick-Fil-A Drive thru
  • Taught new team members the Chick-Fil-A values; Core 4, second mile service, HEARD model, Chick-Fil-A language.
  • Assisted team leaders in any duties they had, bagging, counting money, etc.

Drive-Thru Team Member

Chic-Fil-A
11.2022 - 09.2023
  • Performed basic team member duties
  • Assisted guests with their orders
  • Work on beverages for orders
  • Greeting our guests at the window, verifying and handing them their order.
  • Ensuring the drive thru is stocked.

Education

High School Diploma -

Capt. John L Chapin High School Engineering Magnet
El Paso, TX
06-2022

Skills

  • Leadership qualities
  • Team management
  • Adaptation skills
  • Persistence
  • Fast learner
  • Determined

Certification

  • OSHA 10 certification
  • Texas Food Handlers certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Team Leader

Chick-fil-A
05.2024 - Current

Drive-Thru Team Trainer

Chick-fil-A
09.2023 - 05.2024

Drive-Thru Team Member

Chic-Fil-A
11.2022 - 09.2023

High School Diploma -

Capt. John L Chapin High School Engineering Magnet

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