Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misael Rodriguez

Rockford,IL

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional communication and multitasking proficiency at Red Lobster to enhance customer satisfaction significantly. Adept at both independent and collaborative work, my adaptability and detail-oriented approach have consistently improved team efficiency and service quality, embodying a results-driven mindset with a blend of hard and soft skills. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

3
3
years of professional experience

Work History

Host,Server Assistant

Red Lobster
02.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

All of the Above

Mc Donalds
06.2021 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Own Business

Self own
Rockford , IL
06.2021 - Current

I re sold shoes on my own. Had my little business got up to 6 pairs of shoes at the time and would re sell them for double or sometimes triple the amount i got them for. I would also have friends get pairs for me to make more profit since it was only one pair per person to be sold. I still resell shoes its just not my main business now. But i was doing it for a while and it was my only for of income at the moment. I was probably making more money reselling shoes than working an actual job.

Education

High School Diploma -

Jefferson High School
Rockford IL
05.2024

Skills

Customer Service

Team Collaboration

Multitasking proficiency

Effective Time Management

Team player mentality

Adaptable to change

Exceptional communication

Detail Oriented

Professional Appearance

Love to help Even if i don't have the answer to something i want to look for the anwer

Timeline

Host,Server Assistant

Red Lobster
02.2023 - Current

All of the Above

Mc Donalds
06.2021 - 06.2023

Own Business

Self own
06.2021 - Current

High School Diploma -

Jefferson High School
Misael Rodriguez