Misha Salman
Ashburn,VA
Summary
Dependable and adaptable college student with experience in both classroom and fast-paced customer service environments. Strong communication, organization, problem-solving, and interpersonal skills, with experience supporting students and working effectively with individuals from diverse backgrounds. Known for being patient, responsible, friendly, and able to manage multiple priorities while maintaining a positive and professional environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Barista
Starbucks
Ashburn, VA
10.2024 - Current
- Delivered professional and attentive service to diverse customers and coworkers, enhancing customer experience and satisfaction.
- Collaborated with team members to create organized, efficient, and welcoming environment, contributing to positive customer interactions.
- Managed multiple responsibilities in fast-paced environment, ensuring organization and attention to detail for smooth operations.
- Process cash, credit, mobile, and digital transactions accurately using POS systems.
- Resolve questions and concerns calmly and professionally using effective communication and problem-solving skills.
- Displayed reliability and professionalism while following established procedures.
Barista
Dunkin
Ashburn, Virginia
03.2024 - 07.2024
- Provided friendly and efficient customer service in a fast-paced environment.
- Guided customers with orders and product selections, enhancing their overall experience.
- Operated POS systems and accurately processed cash and card transactions.
- Prepared customer orders with precision while juggling multiple priorities during peak times.
- Supported opening and closing responsibilities, including cleaning, restocking, and store organization.
- Worked with team members to ensure smooth daily operations and adherence to service standards.
Teacher's Assistant
Broad Run Highschool
Ashburn, Virginia
08.2023 - 12.2023
- Supported the lead teacher with daily classroom instruction, activities, organization, and student supervision.
- Assisted students individually and in small groups with assignments, questions, and classroom activities.
- Helped maintain a positive, respectful, and productive learning environment for students with different needs and learning styles.
- Assisted with classroom responsibilities including attendance, scheduling, organization, and preparation of materials.
- Communicated clearly and professionally with students and school staff while providing individualized support when needed.
- Demonstrated patience, adaptability, and problem-solving when responding to student needs and changing classroom situations.
- Followed teacher instructions and established classroom procedures to help maintain consistency and support student learning.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Sterling, VA12-2028
High School Diploma -
Broad Run Highschool
Ashburn, VA06-2024
Skills
- Classroom Support
- Student Supervision
- Student Engagement
- Classroom Organization
- Attendance & Record Keeping
- Communication
- Relationship Building
- Conflict Resolution
- Adaptability
- Problem Solving
- Time Management
- Teamwork
- Multitasking
- Reliability & Professionalism
Languages
- English
- Urdu
- Hindi
- Punjabi
- Spanish
Certification
- First Aid
- OSHA
- Workplace Readiness
Timeline
Barista
Starbucks
10.2024 - Current
Barista
Dunkin
03.2024 - 07.2024
Teacher's Assistant
Broad Run Highschool
08.2023 - 12.2023
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
Broad Run Highschool