Mishal Ahmed
Hazlet,NJ
Summary
Detail oriented and compassionate professional with a background in customer service, caregiving, and providing support to children with autism. Seeking to leverage strong interpersonal skills, attention to detail, and experience in providing individualized care in various settings. Adept at following procedures, maintaining organized records, and ensuring a safe and efficient environment. Committed to applying my problem-solving abilities, adaptability, and compassionate nature to contribute to a team-focused, research-driven environment. Eager to transition into a lab role where I can utilize my ability to manage complex tasks and ensure accuracy and safety.
Overview
6
6
years of professional experience
Work History
Caregiver
Public Partnerships
05.2024 - 09.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
Aide, Autistic Kids
X Cellent Transportation
09.2022 - 05.2024
- Established strong relationships with parents, caregivers, and other professionals involved in each child''s care, fostering open communication and collaboration.
- Encouraged positive peer interactions through structured group activities that fostered teamwork and cooperation among classmates.
- Facilitated smooth transitions between daily activities, minimizing disruptions and maintaining a structured classroom environment conducive to learning.
- Maintained detailed records of each student''s progress, achievements, challenges, and areas requiring additional support or intervention efforts.
Customer Service Associate
Wawa
04.2020 - 07.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Crew Member
McDonald's
11.2018 - 12.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Biology
Kean University
Union, NJ05-2024
Associate of Science - undefined
Middlesex County College
Edison, NJ12.2019
High School -
Old Bridge High School
Old Bridge, NJ06.2016
Skills
- Collaborative Problem-solving
- Reinforcement strategies
- Data collection
- Computer proficiency
- Critical thinking
- Attention to detail
- Friendly, positive attitude
Languages
English
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Caregiver
Public Partnerships
05.2024 - 09.2024
Aide, Autistic Kids
X Cellent Transportation
09.2022 - 05.2024
Customer Service Associate
Wawa
04.2020 - 07.2021
Crew Member
McDonald's
11.2018 - 12.2019
Associate of Science - undefined
Middlesex County College
Bachelor of Science - Biology
Kean University
High School -
Old Bridge High School